Empleos actuales relacionados con IT Service Desk Agent - Barcelona - Erasmus Generation Meeting
-
Service Desk Agent
hace 1 semana
Barcelona, España eXperience IT Solutions A tiempo completo**Descripción**: ¡Ven a compartir TÚ talento con nosotros! ¡Únete a nuestro equipo y forma parte de nuestra empresa, te necesitamos! Somos una empresa tecnológica que estamos en constante esfuerzo por encontrar excelencia y profesionalidad en proyectos con nuestros clientes. Desarrollamos una preocupación por los mismos, dándoles la mejor respuesta...
-
IT Service Desk Agent
hace 1 semana
Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! Your responsibilities and impact as IT Service Desk Agent will be: In this position, you would join a multinational team that is...
-
Service Desk Agent
hace 1 semana
Barcelona, España Page Personnel España A tiempo completoPosition Purpose: The Global Technology Support Department is the first and single point of contact for all customers using IT Services delivered by Business Technology. The GTS Support Agents are responsible for providing first line support across the EMEA region. The role endeavours to promptly resolve problems, troubleshoot and escalate while assisting...
-
Service Desk Agent
hace 1 semana
Barcelona, Barcelona, España Fujitsu A tiempo completoREQUISITOS IMPRESCINDIBLES:Knowledge/expertise of:Managing IT assets: utilizing CMDB tools efficiently.Experience managing ITSM tools, preferably ServiceNow.Ticket analysis to determine if it's necessary to recategorize itPrioritization of incidents according to the requirements indicated in the Service LevelsIncident diagnosis and resolution Generate...
-
IT Service Desk Agent
hace 1 semana
Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! Tasks Your responsibilities and impact as IT Service Desk Agent will be: - Resolving any IT-related issues of your partners...
-
IT Service Desk Agent
hace 2 semanas
Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! Tasks Your responsibilities and impact as IT Service Desk Agent will be: - Resolving any IT-related issues of your partners (B2B)...
-
IT Service Desk Agent
hace 2 semanas
Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! **Your responsibilities and impact as IT Service Desk Agent will be**: - Resolving any IT-related issues of your partners (B2B)...
-
Service Desk Agent
hace 1 semana
Barcelona, Barcelona, España Fujitsu A tiempo completoRequisitos ImprescindiblesJOB DESCRIPTIONKnowledge/expertise OfManaging IT assets: utilizing CMDB tools efficiently.Experience managing ITSM tools, preferably ServiceNow.Ticket analysis to determine if it's necessary to recategorize itPrioritization of incidents according to the requirements indicated in the Service LevelsIncident diagnosis and...
-
IT Service Desk
hace 1 día
barcelona, España The Social Hub (B Corp™) A tiempo completoGet AI-powered advice on this job and more exclusive features. Your mission, should you choose to accept it… You will be part of the Digital & Technology group's Infrastructure and IT Support Team, where you will be supporting the organization on all IT support requests. We ensure that IT is functioning, whether it is office IT or Infrastructure - to keep...
-
IT Service Desk Agent
hace 6 días
Barcelona, España Blu Selection A tiempo completoCompany Description Do you like to be in contact with people from all around the world? Are you excited to join an international team and expand your knowledge in the Sales area? Barcelona sounds like a city that you could see yourself living in? Great, then check out our clients new offer as Customer Service Specialist in Medical Assistance! **Job...
IT Service Desk Agent
hace 2 semanas
IT Service Desk Agent (German-speaking) - On-site FI01 Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an IT Service Desk Agent in Barcelona (On-site) , you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As an IT Service Desk Superstar on our team , you'll be the go-to hero for our clients’ workers, helping them tackle tech challenges with ease. Here's a glimpse into your exciting daily adventures: Be the First Line of Defense: Provide friendly and efficient support for our client's team members, handling IT requests and issues over the phone, mail, chat, or through our self-service portal. Detective Work: Dive into root cause analysis and troubleshoot issues with your sharp skills, using remote access to solve problems and keep things running smoothly. Stay on Top of It All: Monitor and manage IT requests and issues in the client's service management system, ensuring they are categorized, prioritized, and resolved quickly. Knowledge Guru: Tap into our internal knowledge database to deliver fast, first-time resolutions. Team Player: Collaborate with the client's 2nd-level support teams and external service providers to get the best outcomes. Support Superhero: Help our client’s employees operate their systems and devices like a pro Your Superpowers and Skills We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix could be your perfect match if you: Are a German Speaker: Have a proficient or bilingual level of German and advanced English skills. Have Experience: You've rocked 1st or 2nd-level IT support in the past, ideally in larger environments. Tech Savvy: You know your way around Windows 10, Office 365, MS Teams, and troubleshooting both hardware and software. Problem-Solving Ninja: You approach complex issues with an analytical mind and a can-do attitude. Ticket System Pro: Familiarity with ITSM ticket systems (like ServiceNow) is a plus Process Fanatic: Knowledge of ITIL V4 processes is good to have. Service-Oriented: You’re customer-focused, responsible, and always aiming for the best. Lifelong Learner: You’re excited to develop both technical and soft skills, and you’re open to working flexible shifts. If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you Full time 39 hours/week permanent contract: Monday to Friday 08:00 to 17:00 Salary 22,000 euros gross/year + up to 2,400 euros gross/year in bonus Great office location in Barcelona Full paid training on the company and the project you'll be working on Career development programs and specialized courses Experience the best version of you If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R Requirements Level of studies: Short cycle or equivalent (EQF 5) 1 year experience Working language(s): This job offer requires a valid work permit / visa. Conditions Salary information Full time: Work schedule: Full time (39 h/week) Salary range: / #J-18808-Ljbffr
