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Workplace Specialist

hace 2 horas


Madrid, España AXA XL A tiempo completo

Receptionist / Workplace Specialist (temporary) Madrid, SpainWe are looking for a receptionist / workplace specialist for our office in Madrid. You will be responsible for creating a positive work environment for both employees and visitors by welcoming people into the office and providing guidance where necessary. To succeed in this role, you should be friendly and personable, preferably with previous experience as a receptionist. You will manage your own workload effectively and be a team player to give a quality standard service.What You’ll Be DOINGFront desk: Act as the face of the business, welcoming and hosting guests to AXA XL and involved in all aspects of front office reception including accepting and distributing deliveries.Phones: Take and direct calls on the main business phone lines.Security assistance: Manage and issue security passes for staff and visitors, and ensure external parties are signed in and inducted.Meeting rooms: manage bookings, maintain cleanliness and facilities of all meeting rooms, troubleshoot IT/Video Conferencing issues, coordinate meeting catering.Event support: Provide coordination support to internal and external events, including liaising with suppliers, when required.Kitchen: set up on a daily basis, unpack deliveries, clean work surfaces, ensure the kitchen is clean and presentable.General administration: Assist with administrative functions including word processes, data entry, filing, record keeping, photocopy, binding. Coordinate internal processes including mail collection/distribution, coordinate staff whereabouts, phone list documentation, courier bookings, print orders.Administration support: Assist the Workplace Manager and other team members, when required. Provide ad hoc project support as required, which may include events, marketing, finance, travel projects.Health and Safety: Assist with WHS, First Aid and Fire Safety processes and equipment maintenance.This position reports to the Workplace Manager, Spain.What You Will BringExcellent customer service skillsExcellent communication skillsFluent English (speaking and writing) and SpanishAbility to deal with the general public and clients in a calm and friendly mannerPrevious experience as a receptionistExperience in working within an international company and environmentAbility to act in accordance with AXA XL’s Core Values and Culture.Who We AreAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.comWhat We OfferInclusion: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward.Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.Robust support for Flexible Working ArrangementsEnhanced family-friendly leave benefitsNamed to the Diversity Best Practices IndexSignatory to the UK Women in Finance CharterLearn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.Total RewardsAXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.SustainabilityAt AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.Our PillarsValuing nature: We are committed to protecting and restoring nature and increasing biodiversity awareness.Addressing climate change: We are building a net zero strategy, developing insurance products and services, and advancing thought leadership.Integrating ESG: We are training colleagues, engaging partners, and evolving sustainability governance and reporting.AXA Hearts in Action: We have volunteering and charitable giving programs, including Matching Gifts, Volunteering Leave, and Global Day of Giving.For more information, please see axaxl.com. AXA XL is an Equal Opportunity Employer.#J-18808-Ljbffr