CX Strategy Lead: Transform Journeys

A leading marketing agency in Madrid is seeking a Customer Experience Lead to develop and implement CX strategies. The ideal candidate will have 3-5 years of experience in related fields and a strong background in data analysis. Responsibilities include optimizing customer journeys and collaborating with various teams to enhance client satisfaction. This...

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. About the Role As Customer Experience Lead, you will be part of our Strategy...

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. About the Role As Customer Experience Lead, you will be part of our Strategy...

WHO WE ARE¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.Focusing on the...

Una empresa tecnológica española busca un/a Product Insights & CX Lead para analizar el uso de su aplicación y mejorar la experiencia del usuario. Este rol combina atención al cliente y análisis de calidad, siendo clave en la priorización del roadmap del producto basado en la voz real de los usuarios. Se requiere experiencia en atención técnica,...

**Strategy Lead** **About Cigna**: Let us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions. When you work with us, you’ll enjoy...

A leading cryptocurrency trading platform is seeking a Head of Customer Experience (CX) to drive satisfaction and loyalty across a global user base. The ideal candidate will have over 5 years in CX roles, strong leadership in fast-paced environments, and the ability to utilize AI and automation in workflows. Responsibilities include defining CX strategy,...

locations - Madrid (Flexible) - time type - Full time - posted on - Posted Today - job requisition id - JR106845 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...

A global technology consulting firm is looking for an IT Strategy Consultant to lead complex projects that transform organizations. The successful candidate will deliver value through deep industry expertise, guide cloud technology adoption, and advise on strategic tech decisions. With a focus on IT strategy, this role offers opportunities for significant...

A global technology consulting firm is looking for an IT Strategy Consultant to lead complex projects that transform organizations.Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.The successful candidate will deliver value through deep industry expertise, guide cloud...