Global IT Change Manager | Barcelona, ES

hace 3 semanas


Barcelona, España Allianz A tiempo completo

We are seeking a dynamic and experienced professional to join our team as IT Change Manager. In this dynamic operational role, you will be responsible for the assessment, coordination and approval of all IT Changes for global shared services and applications provided by Allianz Technology to the Allianz Group, ensuring IT stability and operational excellence. The IT Change Manager reports to the Team Lead of Global Change & Release Management in the department IT Services and Process Operations.What you can find at Allianz Technology:Work Life - Balance: We offer flexible working hours so you can start your working day according to your needs. In addition, during the summer and every Friday of the year, you have the option of intensive working hours, which will allow you to enjoy more free time for yourself.International and Multicultural Environment: We value the diversity and richness that comes from working in an international and multicultural environment. With more than 52 different nationalities represented in our company, we offer our employees the opportunity to collaborate with people from all over the world, enriching the work environment and providing the opportunity to learn and grow in a truly global setting.Professional Growth Opportunities: We are committed to the professional development of our employees and provide numerous opportunities for growth within the company.Compensation and Benefits Package: It includes a company bonus plan, pension, employee stock program, and multiple employee discounts (details vary by location).What will make you succeed in this position?At least 5 years of practical IT experience in IT enterprise operations, preferably within a large and complex IT environment.Minimum of 5 years of day to day experience in ITIL process flows (change, problem and incident management).ITIL Certification (Foundation or higher)Excellent communication and team collaboration skills in an international environment.Strong communication and stakeholder management skills with experience reporting to senior leadership.Ability to understand complex facts and to summarize them in a professional manner in English.Ability to lead international calls and drive for results.Reliability, responsibility, commitment, and strong ownership for the quality of the service.Business fluent in English, additional languages are a plus.Customer focused, self-organized, self-reliant and responsible person and presence.Advanced MS Office skills (mainly Excel & Powerpoint).Your mission in the role will be:IT Change coordination, assessment and approval for changes with various types and classifications.Pro-active change analysis to ensure IT stability and to prevent incidents.Moderation and documentation of international meetings (e.g. Change Advisory Board and Post Implementation Reviews).Creation of reports and dynamic analysis for pro-active issue detection.Continuous Improvement of Change processes and corresponding tools.Collaboration with Process Manager.About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life. Join us. Let's care for tomorrow.
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