Implementation Consultant

Implementation Consultant Are you looking for a role that will use your problem‑solving skills, technical interests and client communication skills to their full potential? If so, this might be the perfect role for you. Thomson Reuters are looking for a Software Implementation Consultant to work with global clients and lead the implementation of ONESOURCE Pagero—our e‑invoicing compliance software—into their systems. You’ll use your knowledge of coding, excellent communication skills and problem‑solving skills to tackle client configuration issues and ensure a the highest level of service to our clients. Referrals increase your chances of interviewing at Thomson Reuters by 2x. Location Madrid, Community of Madrid, Spain About The Role Act as a specialist in a large, cross‑functional software implementation team focused on e‑invoicing solutions. Work directly with global clients to understand their ONESOURCE Pagero implementation requirements; run product demonstrations, deliver end‑user and super‑user training, and configure the software to meet their needs. Use analytical, project management and problem‑solving skills to test client software implementations. Troubleshoot issues and ensure project plans run on schedule and within budget. Resolve customer support issues by working with clients and collaborating with internal teams on pre‑sales demos and prospective scoping of client needs. Design, develop and document project deliverables according to timelines and budgets. About You An interest in software implementation and configuration at a range of global institutions. An understanding of basic coding with a desire to learn and develop your skills within a software setting. An analytical mindset gained through academic studies or broader interests in coding, economics or project management. A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate complex solutions to international clients. Excellent communication skills in both English (Spanish or other languages a plus), and an ability to deliver the highest level of customer service to our clients. 4+ years of experience implementing SaaS solutions with customer‑facing implementations. What’s in it For You Hybrid Work Model: Flexible hybrid working environment (2‑3 days a week in the office depending on the role). Flexibility & Work‑Life Balance: Flex My Way policies that help manage personal and professional responsibilities and include work from anywhere for up to 8 weeks per year. Career Development and Growth: Continuous learning and skill development, grow my way programming and skills‑first approach. Industry Competitive Benefits: Flexible vacation, two company‑wide Mental Health Days off, Headspace app access, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical and financial wellbeing. Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. Social Impact: Two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and ESG initiatives. Real‑World Impact: Helping customers pursue justice, truth, and transparency and providing trusted, unbiased information worldwide. About Us Thomson Reuters informs the way forward by bringing together trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialized software and insights to empower professionals with data, intelligence and solutions to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. Legal and Equal Employment Opportunity As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. #J-18808-Ljbffr