Customer Care Representative

hace 3 días

Málaga, España Neo Horizon A tiempo completo

OverviewJoin Our Team as a Customer Service AdvisorLocation: Málaga SpainAbout Us: Are you ready to embark on an exciting career journey in the stunning landscapes of Portugal We are on the lookout for passionate Customer Service Advisors to join our vibrant team in Spain We believe in creating exceptional customer experiences and fostering meaningful relationships. If you’re a people person who thrives in a dynamic environment we want youResponsibilitiesDeliver top‑point assistance to our customers via phone and email tackling a variety of inquiries with confidence and expertise.Be the Problem Solver: Offer accurate, valid and complete information ensuring every customer feels heard and valued.Own the Experience: Take charge of customer queries guiding them to timely resolutions and responses that leave a lasting impression.Build Connections: Create meaningful relationships by answering questions in a friendly professional manner that reflects our commitment to excellence.Exceed Expectations: Meet and surpass our customer service quality goals, compliance regulations and productivity targets.Create Wow Moments: Craft unforgettable customer experiences that make people smile and that we can all be proud of.Collaborate and Innovate: Work closely with management providing feedback and insights to continually improve our service.BenefitsHealth Benefits: Comprehensive health coverage and private healthcare to keep you and your family healthy and happy.Competitive Compensation: Attractive salary package with performance bonuses that reward your hard work.Relocation Support: If you’re moving to Spain we’ve got your back with a relocation support packageFlexibility: Enjoy the freedom of working from home while being part of a supportive team.QualificationsLanguages: Proficiency in Dutch, Intermediate English.Customer‑Centric Mindset: A natural ability to resolve customer concerns and create seamless experiences.Tech‑Savvy Troubleshooter: Confident in troubleshooting basic technical issues related to connectivity systems and devices.Guiding Hand: Ability to walk customers through complex procedures with ease and patience.Eligibility: EU Citizenship, residence card or manifest of interest.Key SkillsBidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate MarketingEmployment Type: Full TimeExperience: yearsVacancy: 1#J-18808-Ljbffr

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