Customer Support Agent

About Us FEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona , we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to...

This is on-site position from Ceuta, Spain.✅ Main ResponsibilitiesCommunication with customers through online-chats, e–mailsMaintain prompt and empathetic attitude towards customersAcknowledge and resolve customers’ complaintsKnowing our products inside and out so you can answer the questionsEnsure satisfaction of the customer and provide professional...

Customer Support Specialist – SpanishCustomer Experience Agent 8Job title :  Customer Support Specialist – Spanish Location: Ceuta, Spain Overview of the role: We are seeking a Customer support specialist – Spanish and English to join our busy customer support data-driven team based in Ceuta, Spain. Want to be part of a Market Leading Customer Support...

Customer Support Specialist – SpanishLocation: Ceuta, SpainOverview Of The RoleWe are seeking a Customer support specialist – Spanish and English to join our busy customer support data‑driven team based in Ceuta, Spain. Want to be part of a Market Leading Customer Support Team? Where you'll get the opportunity to work with a Dynamic and...

Overview of the roleWe are seeking a Customer support specialist Spanish and English to join our busy customer support data-driven team based in Ceuta Spain.Want to be part of a Market Leading Customer Support Team Where youll get the opportunity to work with a Dynamic and Forward-thinking team and have awesome managers that help and support your career...

A leading customer support company is seeking a Customer Support Specialist fluent in Spanish and English to join their dynamic team in Ceuta, Spain. The role involves responding to customer inquiries via various channels, providing technical support, and maintaining strong customer relationships. Ideal candidates will have customer service experience in a...

A customer support firm in Ceuta is looking for a Customer Support Representative. The role involves engaging with customers via online chats and emails, ensuring their satisfaction, and efficiently resolving complaints. Ideal candidates should be fluent in both Spanish and English and have excellent communication skills. We offer decent remuneration and...

A leading customer support service provider is looking for a Customer Support Specialist fluent in Spanish and English to join a dynamic team in Ceuta, Spain. The role involves responding to customer inquiries through various communication channels and providing technical support. Ideal candidates will have a background in customer service, strong...

A leading online gaming company in Ceuta seeks a Team Manager to lead a Customer Service team. You will ensure excellence in customer support across various channels and maintain high standards of service delivery. Candidates must be fluent in English and Spanish, possess strong leadership skills, and have experience in customer service. You will enjoy a...

A leading online gaming company in Ceuta seeks a Team Manager to lead a Customer Service team.Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.You will ensure excellence in customer support across various channels and maintain high standards of...