Desktop Support Specialist
hace 2 días
To ensure this role is the right fit for your skills and expectations, we encourage you to review the full job description thoroughly before submitting your application Job Title: Desktop Support Engineer L1 Location: Madrid, Spain (onsite) Start Date: Immediate Working hours: 1 pm to 9 pm Monday to Friday Experience: 1 to 2 years of relevant experience Contract Duration: 12 months (with the possibility of extension up to 3 years based on performance) Language: Spanish (C1, min B2) and English (B1, B2) Prerequisite: Must have full-time legal right to work in Spain Job Summary Seeking a skilled and enthusiastic Onsite Support Engineer to provide high quality technical support, resolve hardware and software issues, maintain smooth IT operations, and ensure strong user satisfaction. Key Responsibilities Perform Installs, Moves, Adds, and Changes IMACD for hardware and software Serve as a key onsite contact for end user support teams and manage SLAs effectively Provide break fix support for hardware, software, and mobility issues Handle backup tape rotations, tape library systems, and coordinate server reboots Ensure proper provisioning, configuration, and delivery of IT equipment for office based and remote users Troubleshoot and maintain desktops, laptops, tablets, mobile devices, printers, VoIP phones, and peripherals Collaborate with internal IT teams to ensure seamless service delivery Oversee desktop imaging, security patching, and ensure all devices meet configuration standards Preferred Technical Skills Strong knowledge of Windows 10 and Windows 11 Experience with Active Directory and Azure Proficiency in Microsoft Office Suite support Familiarity with Service Now or Remedy Understanding of SCCM, Intune, and Mobile Device Management platforms Basic networking concepts including wired or wireless troubleshooting and switch management Experience in desktop or laptop hardware replacement, peripheral installation, and system imaging Soft Skills Strong customer service and communication abilities with a user friendly approach Ability to work efficiently in a fast paced environment and handle multiple priorities Professional attitude with the ability to maintain positive interactions with clients Capability to create technical documentation and contribute to knowledge base articles
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Leganés, España Bihl+Wiedemann GmbH Iberia A tiempo completo(Junior) Technical Support Specialist (H/M/X)Damos forma al futuro con nuestros innovadores productos ASi-5 y buscamos refuerzo para nuestro departamento de soporte. Únete a nuestro equipo y participa activamente en la creación del futuro. Como Technical Support Specialist eres el primer punto de contacto para todas las consultas técnicas de nuestros...
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Leganés, España Bihl+Wiedemann GmbH Iberia A tiempo completo(Junior) Technical Support Specialist (H/M/X) Damos forma al futuro con nuestros innovadores productos ASi-5 y buscamos refuerzo para nuestro departamento de soporte. Únete a nuestro equipo y participa activamente en la creación del futuro. Como Technical Support Specialist eres el primer punto de contacto para todas las consultas técnicas de nuestros...
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Leganés, España Otis Elevator Co. A tiempo completoDate Posted: Country: SpainLocation: Benjamín Outram 1, 28918 LEGANES, SpainInstructions/Help Text: Replace all italicized text below each section header Do not include a company description or Equal Opportunity Employer Statement in the Job Description box as these two sections are automatically embedded in posted job adverts on the job board. Job Title A...
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product application engineer
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Leganés, Madrid, España Otis Elevator Co. A tiempo completoDate Posted: Country: SpainLocation: Benjamín Outram 1, 28918 LEGANES, SpainInstructions/Help Text: Replace all italicized text below each section header Do not include a company description or Equal Opportunity Employer Statement in the Job Description box as these two sections are automatically embedded in posted job adverts on the job board. Job Title A...
