Lead Engineer

Atradius forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance. The CTO function is part of Information Technology Services and provides infrastructure, security, technical services, service management and support services for the Atradius group and its customers. Within the CTO the Windows team is responsible for the delivery and management of the Windows estate and the underlying infrastructure components and products that underpin and support this estate. This role would suit a candidate used to leading highly technical teams in the windows infrastructure area or a Senior Engineer ready to expand and grow their leadership skills. Ensure all systems are fully covered for operational support meeting Incident and Change SLAs, logging and monitoring, backup and recovery, operational reporting, 24x7 on-call support, operational documentation and security compliance. We work within a formal ITIL framework, and the Team Lead is expected to fully manage and support this way of working. Provide and manage a technical delivery capability to support both IT and Business based projects using both internal and 3rd party resources. Manage 3rd party suppliers for day to day technical service provision across our on-premise, cloud and Saas based services. Windows Server hardware and operating systems both on-premise and Cloud Windows directory services Citrix environments Virtualisation technologies (VMware) Backup, recovery and archiving technologies. Logging and monitoring We work in a hybrid model and these technology areas will span both on-promise and cloud environments. Leading the Windows team Backup, data protection, archiving and disaster recovery support, with regular recovery testing to prove compliance Ensure all systems adhere to Atradius IT Security policies Work with the Project Management office to ensure accurate reporting and delivery timescales on infrastructure projects. Experience of working in a global commercial enterprise level organisation A high level of practical experience in managing the key technologies used in the Windows area. ITIL certification or relevant experience Good spoken and written English Demonstrate tactical and strategic thinking for improving IT services. Be eager, a hard worker, proud to deliver professional quality results Training and support to reach your full potential including the opportunity for continuous professional development Challenging tasks with individual development and training opportunities #