Client Management Strategy Lead

hace 2 semanas

Madrid, España Cigna A tiempo completo

The position:

Reporting into the Director of Client Management, as a senior member of the Client Management Team:

Manage medium and large International Organisations (IO) clients independently.
Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and growth.
Lead and participate in a variety of external and internal projects including RFPs.

Main duties / responsibilities:

  1. Set the standard by providing high-end client management for an own portfolio of mainly large strategic clients.
  2. Assist the Director Client Management and work with the Associate Director to define, execute and own the agreed strategic KPIs for an assigned subsegment of the IOH portfolio, with a strong focus on persistency, profitability and growth.
  3. Follow-up, support and engage other team members to meet and exceed the team commercial priorities.
  4. Represent the Client Management team and champion the needs of Cigna’s client portfolio in high-profile internal projects, workshops, or calls.
  5. Support, coach, and advise other members of the team, and assist less-experienced client managers during client/broker meetings by providing senior support.
  6. Advise the Client Management team proactively on best practices, contributing to and leading discussions, sharing relevant internal and external developments.
  7. Articulate and defend company strategy in the market towards key clients.
  8. Being a senior member of the management team, actively contribute to optimise team engagement and collaboration fostering a growth mindset.

Profile/Skills

  1. Extensive experience in insurance or relationship management in Employee Benefits, Financial Services or Consulting, preferably in an international context (ideally with IOs).
  2. Preferably 5 years experience within the Cigna Client Management team with a successful track record of managing top segment clients.
  3. Internal Subject Matter Expert go-to person for the wider Client Management team, and externally, on certain elements of Cigna’s value proposition, or specific aspect of the markets we operate in.
  4. Able to work across different markets and maintain a solid internal network throughout the different Cigna businesses.
  5. Demonstrated business acumen and organisational agility, adopting a proactive, resilient and constructive attitude to tackle organisational challenges and to take a lead in solving for client and company needs by liaising and coordinating with internal stakeholders.
  6. An influential and leading individual within the team who helps elevate team performance through knowledge, competencies and leadership skills.
  7. Able to think outside individual portfolio requirements and develop a book of holistic, strategic business perspective.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

  • Client Management Strategy Lead

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    .The position:Reporting into the Director of Client Management, as a senior member of the Client Management Team:Manage medium and large International Organisations (IO) clients independently.Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Client Management Strategy Lead

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    .The position:Reporting into the Director of Client Management, as a senior member of the Client Management Team:Manage medium and large International Organisations (IO) clients independently.Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Client Management Strategy Lead

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    The position:Reporting into the Director of Client Management, as a senior member of the Client Management Team:Manage medium and large International Organisations (IO) clients independently.Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Client Management Strategy Lead

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    The position: Reporting into the Director of Client Management, as a senior member of the Client Management Team: Manage medium and large International Organisations (IO) clients independently.Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Client Management Strategy Lead

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    The position:Reporting into the Director of Client Management, as a senior member of the Client Management Team:Manage medium and large International Organisations (IO) clients independently.Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Client Management Strategy Lead

    hace 2 semanas

    Madrid, España Cigna A tiempo completo

    The position:Reporting into the Director of Client Management, as a senior member of the Client Management Team:Manage medium and large International Organisations (IO) clients independently.Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Client Management Strategy Lead

    hace 3 semanas

    28223 Pozuelo de Alarcón, Madrid provincia, España The Cigna Group A tiempo completo

    The position: Reporting into the Director of Client Management, as a senior member of the Client Management Team: Manage medium and large International Organisations (IO) clients independently Define and execute client strategy for an assigned subsegment of the portfolio, beyond own assigned client accounts, focusing on persistency, profitability and...

  • Strategy Lead Consultant

    hace 7 meses

    Madrid, España Mormedi A tiempo completo

    **About Mormedi** We are a global boutique, strategic design and innovation consultancy. We help our clients create products, services and experiences that delight customers and that fuel growth. By blending strategy, creativity, technology and business insight to design and deliver the most meaningful solutions. **Introduction** We are seeking a...

  • Social Media Strategy Lead

    hace 2 días

    Madrid, Madrid, España Bluequo A tiempo completo

    We are seeking an experienced Social Media Strategy Lead to join our team at Bluequo!We are a leading global ecosystem of independent agencies, dedicated to delivering top-tier, data-driven creative solutions for brands.Our organization operates in 55 markets, serving over 100 prominent clients. We specialize in crafting award-winning digital campaigns that...

  • Education Strategy Lead

    hace 6 días

    Madrid, Madrid, España Align Technology, Inc. A tiempo completo

    Are you a talented Education Strategy Lead looking for a new challenge?About the RoleWe are seeking an experienced Education Strategy Lead to join our team at Align Technology, Inc. and develop comprehensive education strategies to drive the adoption of Invisalign system, iTero intraoral scanner, and Align Digital solutions across EMEA.The ideal candidate...

  • AI Marketing Strategy Lead

    hace 4 semanas

    Madrid, Madrid, España The Legends Agency A tiempo completo

    We are seeking a dynamic and experienced AI Marketing Strategy Lead to shape and implement our overall marketing strategy, driving growth and brand awareness.About The Legends AgencyInnovative AI consultancy and training provider dedicated to accelerating the AI capabilities of organizations. Based in Manchester, our dynamic team operates across the UK and...

  • Electrification Strategy Lead

    hace 6 días

    Madrid, Madrid, España Ps Partner A tiempo completo

    Drive the Future of ElectrificationWe are seeking an exceptional individual to lead our electric vehicle experience strategy, product portfolio, and growth. As a visionary leader, you will redefine the EV experience and shape the future of electrification on a global scale.About UsWirelessCar is a pioneering company in the automotive industry, accelerating...

  • Strategy And Transformation Lead

    hace 1 mes

    Madrid, España Amadeus A tiempo completo

    Summary :As the Strategy and Transformation Lead for the Hospitality Unit, you will be responsible for managing and executing initiatives that support the BU's strategic priorities. Your role will focus on identifying, prioritizing, and driving business initiatives across revenue growth, cost efficiency, and operational effectiveness. Through collaborative...

  • Strategy And Transformation Lead

    hace 2 meses

    Madrid, España Amadeus A tiempo completo

    Summary :As the Strategy and Transformation Lead for the Hospitality Unit, you will be responsible for managing and executing initiatives that support the BU's strategic priorities. Your role will focus on identifying, prioritizing, and driving business initiatives across revenue growth, cost efficiency, and operational effectiveness. Through collaborative...

  • Senior Data Consultant

    hace 1 mes

    Madrid, España Robert Walters Spain A tiempo completo

    Senior Data Consultant (Governance & Strategy lead) Guardar For my truly best client in the engineering sector based in Madrid, I am urgently looking for an experienced Senior Data Consultant to lead their global reports throughout their Global Center of Excellence. Tasks: - You will analyze, define, implement and improve Data strategies and processes to...

  • Senior Data Consultant

    hace 1 mes

    Madrid, España Robert Walters Spain A tiempo completo

    Senior Data Consultant (Governance & Strategy lead) Guardar For my truly best client in the engineering sector based in Madrid, I am urgently looking for an experienced Senior Data Consultant to lead their global reports throughout their Global Center of Excellence.Tasks:- You will analyze, define, implement and improve Data strategies and processes to...

  • Senior Data Consultant

    hace 1 mes

    Madrid, España Robert Walters Spain A tiempo completo

    Senior Data Consultant (Governance & Strategy lead)GuardarFor my truly best client in the engineering sector based in Madrid, I am urgently looking for an experienced Senior Data Consultant to lead their global reports throughout their Global Center of Excellence.Tasks: - You will analyze, define, implement and improve Data strategies and processes to...

  • Strategy And Transformation Lead

    hace 2 meses

    Madrid, España Amadeus A tiempo completo

    Summary :As the Strategy and Transformation Lead for the Hospitality Unit, you will be responsible for managing and executing initiatives that support the BU's strategic priorities. Your role will focus on identifying, prioritizing, and driving business initiatives across revenue growth, cost efficiency, and operational effectiveness. Through collaborative...

  • Strategy And Transformation Lead

    hace 2 meses

    Madrid, España Amadeus A tiempo completo

    Summary:As the Strategy and Transformation Lead for the Hospitality Unit, you will be responsible for managing and executing initiatives that support the BU's strategic priorities. Your role will focus on identifying, prioritizing, and driving business initiatives across revenue growth, cost efficiency, and operational effectiveness. Through collaborative...

  • Senior Data Consultant

    hace 1 mes

    Madrid, España Robert Walters Spain A tiempo completo

    Senior Data Consultant (Governance & Strategy lead) Guardar For my truly best client in the engineering sector based in Madrid, I am urgently looking for an experienced Senior Data Consultant to lead their global reports throughout their Global Center of Excellence. Tasks: • You will analyze, define, implement and improve Data strategies and processes...