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Job Description Summary The Mechanical technical support specialist will provide engineering support to the technicians on the site for the resolution of technical issues which affect the reliable operation of the Offshore wind turbine fleet. Target is to improve availability and reliability of the units. Execute standard operational/technical tasks typically subject to instructions and work routines.Job Description Essential Responsibilities The Mechanical technical support specialist will work closely with the site teams, the Product Service engineers and the Engineering team to find out solutions to the technical/operational issues. She/he will be the preferred contact point for any technical issues or any questions raised by Offshore site technicians. She/he will take the ownership of issue resolution process until the closure of the technical case. With the support of the Product Service Engineering, she/he will escalate the business critical cases. Identify emerging issues within our fleet, track issues, and escalate as needed. She/he will support the site team at the end of wind turbine commissioning, to prepare the punch list in the context of the handover between Project execution and Services. She/he will contribute to the validation of the Log-out/tag-out procedures and maintenance work instructions prepared by the O&M documentation team. She/he will contribute to the continuous improvement of the product availability by catching the lessons learnt from operation. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Qualifications/Requirements Bachelor's Degree in Mechanical, Aerospace, Marine or Industrial Engineering from an accredited college or university Minimum of 5 years of professional technical experience Minimum of 3 years of technical experience in Offshore/Marine wind turbine generation engineering function Mechanical knowledge (structural, blades or other mechanical systems) and electrical expertise on operation systems and troubleshooting activities in a wind turbine with a minimum of 3 years of fleet support experience. Desired Characteristics Good communication and leadership skills Ability to make decisions and to accept responsibility Ability to work with multicultural teams, strong team player Ability to work within structured work methods Willing to climb it the Wind Turbine Generator Willing to travel up to 20% of the time Willing to travel to customer sites at short notice to resolve technical challenges Autonomy to make decisions within a defined framework. Fluent in English Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position
