CISO Chapter Lead

Your role and work environment: CISO Chapter Lead at ING Hubs Spain will support the implementation of ING’s global security strategy within the local hub and will oversee the delivery and improvement of IT security services in the chapter, ensuring alignment with CISO standards and regulatory requirements. The role focuses on leading a team of security professionals, fostering knowledge sharing, and driving service quality and operational excellence. CISO Chapter Lead will act as a key point of contact for stakeholders, promoting security awareness and continuous improvement. Key Responsibilities: Coordination and improvement of IT security services within your area (e.g., SOC, IAM, incident response). Supporting implementation of security standards and processes in alignment with the global CISO strategy. Monitoring service performance and identifying opportunities for automation and efficiency. Collaboration with stakeholders to ensure compliance with security policies and regulatory requirements. Sharing knowledge and coaching team members to build expertise and craftsmanship. Assisting in onboarding new talents and supporting their development. Ensuring high‑quality delivery of security services and timely issue resolution. Contributing to continuous improvement initiatives and adoption of innovative technologies. Maintaining clear communication with internal teams and escalating issues when needed. Fostering a culture of security and innovation across ING’s agile organization. Required Experience and Qualifications: At least 5 years of experience in information security leadership, ideally in a global environment. Hands‑on experience with global security services (e.g., SOC, IAM, Threat Intelligence, Incident Response). Communication, flexibility and goal‑oriented skills. Being passionate about working with people and developing talents of others makes you fulfilled. Being proactive, innovative, and open to new challenges and technologies (AI, automation). Analytical thinking skills, initiative and the ability to succeed in a complex environment. Experience with managing relationships with customers and suppliers at senior management levels. Strong communication and presentation skills in English (C1 level). It would be a big plus if you have: Experience with financial sector regulations and audits (GDPR, ISO 27001, NIST). Certifications such as CISSP, CISM, or CISA. Proven success in implementing advanced security technologies and automation. What do we offer? The time you spend at work, the challenges you face, or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Flexible work model. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax‑advantaged way, you will be able to access other services such as nursery, transport card, training aids… Transport allowance. It doesn't matter where you live, we’ll help you get to the office. Pension plan. You can benefit from our pension plan after 1 month with us Discover ING Hubs Spain We’re building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain , an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European