Customer Success Manager
hace 1 día
Overview About Skello : Skello is a European company on a mission to improve frontline teams' daily lives. We have developed a HR SaaS to help them plan, optimize and simplify work organization. We aim to shape the future of HR Tech by being the leading HR solution for all frontline teams in Europe. Our solution is already being used by more than 400,000 users in Europe. After starting in France and successfully expanding into 3 European markets (Belgium, Switzerland and Spain), we are now going one step further into our European expansion story by opening a new country: Italy.Your role As the first Customer Success Manager for the Italian market, you will be a pivotal member of our team, responsible for building and nurturing strong relationships with our first customers. This is an exciting and challenging role where you will not only ensure our clients' success but also help define the customer journey for Italy. You will manage the entire post-sales process, from onboarding and training to ongoing support and upselling. Reporting directly to the Country Manager Italy, you will have a direct impact on our retention and growth, with significant opportunities for career development as the team and market expand.Your missions Onboarding & Training: Guide new Italian customers through the onboarding process, providing comprehensive training to ensure they master Skello's features and integrate the solution seamlessly into their daily operationsCustomer Advocacy: Act as the main point of contact for your portfolio of clients, building strong, trusting relationships. Understand their needs, answer their questions, and proactively address any challenges to maximize their satisfaction and usage of the platformUpselling & Sales: Identify opportunities for upselling and cross-selling, promoting new features or higher-tier plans that align with our clients' evolving business needs. Your ability to spot these opportunities will be key to our market growthFeedback & Strategy: Gather valuable feedback from our early Italian customers and act as their voice internally. Share insights with the Product, Marketing, and Ops teams to help refine our go-to-market strategy, product roadmap, and overall customer experience for ItalyRetention: Monitor customer health and usage metrics to proactively identify and re-engage at-risk accounts and fight against churn requests to ensure highest level of retentionYour profile Native Italian speaker and proficient in SpanishProven experience in a customer-facing role (1-5 years), ideally in customer success,
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Enterprise Customer Success Manager
hace 1 día
Barcelona, España Pactum AI A tiempo completoOverview Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum's agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
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Enterprise Customer Success Manager
hace 5 días
Barcelona, España Pactum AI A tiempo completoOverviewNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide...
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Enterprise Customer Success Manager
hace 1 día
Barcelona, España Pactum AI A tiempo completoOverviewNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide...
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Manager Customer Success
hace 2 semanas
barcelona, España Nutanix A tiempo completoJoin to apply for the Manager Customer Success role at Nutanix Job Summary Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and...
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Customer Success Manager
hace 1 semana
Barcelona, España Kahoot A tiempo completoAre you a passionate advocate for education and technology? Are you ready to take on a exciting role as a Customer Success Manager focused working to create impact for our customers in the education sector? Do you have fluent language skills in Spanish or French? Then join Kahoot in shaping the future of learning This position can be located in Barcelona,...
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Senior Customer Success Manager
hace 1 día
Barcelona, España Amadeus A tiempo completoAn international travel technology leader is seeking a Customer Success Manager in Barcelona. This role entails building strong customer relationships, ensuring product value is realized, and driving revenue growth. Candidates should have a Bachelor's degree and 5–7 years of experience in Customer Success, particularly within hospitality. The position...
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Customer Success Manager
hace 2 semanas
Barcelona, España Kantox A tiempo completoWe are looking for a **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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Customer Success Manager
hace 2 semanas
barcelona, España Abacum A tiempo completoJoin to apply for the Customer Success Manager role at Abacum. About Abacum Abacum is the leading Business Planning solution for finance teams to drive performance. By automating reporting, enabling collaboration, and simplifying planning and forecasting, we help finance teams shift from number crunching to driving strategic decisions. Founded in 2020 by two...
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Technology Customer Success Manager
hace 1 semana
barcelona, España adm Indicia A tiempo completoTechnology Customer Success Manager We’re looking for a Technology Customer Success Manager to join our Technology Enablement team. In this regional role, you will lead client engagement and drive customer success deployment for our technology platform across key global markets. You’ll play a critical part in helping our global client unlock maximum...
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Manager Customer Success
hace 2 días
Barcelona, España Nutanix A tiempo completo**Job Summary** Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. **About the team** Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will...
