Identity & Access Management (IAM) Program Manager

Identity & Access Management (IAM) Program Manager About The Job As part of the recent Identity Access Management Target Operating Model (IAM TOM) implemented by Allianz Technology, the setup of the new IAM Governance & Business Operations function is now to be operationalized. Allianz Technology transformation progresses and IAM processes are set up, accelerating the setup for IAM Governance & Business Operations is essential. Therefore, AZ Technology is searching for new motivated team players to work alongside the Head of IAM Governance & Business Operations and the team to ensure global process excellence, define & improve IAM processes aligned with the Target Operating Model, and oversee compliance, adoption, and enforcement across regions and teams. What You Do Oversee enforcement and execution of IAM TOM processes and controls across Allianz Technology regions, ensuring compliance with IAM policies, controls, and security standards. Conduct risk management, reporting activities, audits, and assessments, contributing to external audits, while driving controls for MFA and PAM governance implementation. Act as the central point for defining, implementing, and improving IAM processes globally, ensuring alignment with IAM TOM and organizational goals across more than 20 locations. Drive process improvements to enhance efficiency and effectiveness in IAM operations, governing development and implementation of KPIs, metrics, and SLAs for decision‑making services. Collaborate closely with internal teams to ensure shared goals are met, leading adoption of changes, new processes, policies, and controls across Allianz Technology areas. Ensure smooth integration and consistent application of process changes in global IAM operations, contributing to team stabilization and maturity by providing coaching and guidance to junior team members. Collaborate with the Head of IAM Governance & Business Operations, Allianz Technology IAM Governance, and Allianz Group IAM on strategic IAM initiatives and projects, preparing and presenting presentations to top management. What You Bring Master's Degree in Business Administration, Engineering, Information Technology, Computer Science, or a related field. Strong design thinking, problem‑solving, and conceptualization skills, with excellent communication and presentation abilities to interact with senior stakeholders. 5+ years of experience in IAM operations and process management, ideally with a proven track record of managing global IAM processes. Experience in OPEX, Lean and Six Sigma methodologies, with a strong understanding of IAM concepts such as identity management, Business Role Management, SoD management, and Access Management. Proven experience in leading process improvements and managing change initiatives in a complex, global organization, with the ability to collaborate with cross‑functional teams and manage stakeholders. Experience with IAM Governance and Business Operations globally, managing IAM tools and applications, with knowledge of regional regulatory standards and facilitating best practices across teams. Basic knowledge of AI technologies, principles and their practical use. What We Offer Hybrid work model with up to 25 days per year working from abroad. Competitive compensation package including a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). Career development and digital learning programs, international career mobility, lifelong learning opportunities, and an environment fostering innovation, delivery and empowerment. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) to support work‑life balance and help people return from career breaks. About Allianz Technology With headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider, delivering IT solutions that drive the group's digitalisation. We run, optimise, transform and innovate the infrastructure, applications and services together with Allianz companies. Commitment to Integrity, Fairness & Inclusion Allianz Group is one of the world’s most trusted insurance and asset‑management companies. We foster an inclusive culture where everyone feels empowered, and we are an equal‑opportunity employer welcoming applications regardless of race, ethnicity, gender, nationality, religion or disability. #J-18808-Ljbffr