Experienced Call Center Client Services Manager
hace 1 día
Full-TimeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.PositionExperienced Client Services Manager to manage client relationships, ensure service delivery, and support
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Experienced Call Center Manager
hace 1 día
San Fernando, España MCI A tiempo completoFull-TimeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...
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Senior Call Center Manager — Lead Growth
hace 1 día
San Fernando, España MCI A tiempo completoA leading tech-enabled business services company seeks an Experienced Call Center Manager in San Fernando, Spain. The role involves overseeing daily operations of a high-volume contact center and driving performance while ensuring client satisfaction. Ideal candidates will have a Bachelor’s degree in a related field and over 5 years of contact center...
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Contact Center Client Services Manager
hace 1 día
san fernando, España MCI A tiempo completoFull-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...
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Senior Client Services Manager
hace 1 día
San Fernando, España MCI A tiempo completoA fast-growing tech-enabled business services company is seeking an Experienced Client Services Manager in Andalucía, Spain. This role involves managing client relationships, ensuring service delivery, and supporting
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Experienced Call Center Trainer
hace 1 día
san fernando, España Mass Markets A tiempo completoPosition Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...
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Experienced Call Center Trainer
hace 1 día
san fernando, España MCI A tiempo completoPosition Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...
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Senior Call Center Training Lead
hace 1 día
san fernando, España MCI A tiempo completoA fast-growing tech-enabled business services company in San Fernando is seeking an Experienced Call Center Trainer. You will deliver high-impact training programs, facilitating new hire training and evaluating training effectiveness. The role requires a strong background in BPO training, with excellent facilitation and communication skills. Join a company...
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san fernando, España MCI A tiempo completoPosition Full‑Time Experienced Operations Supervisor to lead a team of agents across BPO campaigns. Responsible for performance management, coaching and ensuring operational excellence. Key Responsibilities Supervise daily operations and ensure adherence to KPIs and SLAs. Monitor agent performance and provide regular coaching and feedback. Manage...
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Client Services Manager: CX Growth
hace 1 día
san fernando, España MCI A tiempo completoA leading tech-enabled business services company in San Fernando, Spain is seeking a Client Services Manager. The ideal candidate will manage client relationships, ensure service delivery meets expectations, and drive
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Contact Center Manager
hace 1 día
san fernando, España MCI A tiempo completoFull-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...