Customer Experience Specialist

hace 3 horas


Valencia, España Grow-Talent A tiempo completo

Grow- is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels such as phone, email, chat and social media Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face Identify and address customer needs to escalate internally to improve and/or develop processes Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity Maintain customer satisfaction and retention through impactful customer experience REQUIREMENTS: Excellent Dutch (C2) speakers with C1 English level Smart and enthusiastic problem-solver with a keen eye for customer service Calm and empathetic when dealing with (difficult) customers Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction Target-driven and trying to exceed expectations BENEFITS: Excellent remuneration package based on experience, skills and performance Shifts between 9:00 and 23:00 here the preference is to have some people dedicated for the late night shift (14:00 - 23:00). Full-time contract of 39 hours per week Fully on-site (no remote work possibilities) Being a part of a dynamic and international team (25+ nationalities) Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team events High performance culture to kickstart your career and potentially grow within the organization Support with the Spanish administration



  • Valencia, Valencia, España Grow-Talent A tiempo completo

    Grow- is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers...


  • Valencia, Valencia, España Grow-Talent A tiempo completo

    Grow- is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers...


  • Valencia, Valencia, España Workster A tiempo completo

    German-speaking Customer Experience Specialist in ValenciaWorkster arbeitet mit einem führenden Outsourcing- und BPO-Unternehmen zusammen, um für den Standort Valencia eine engagierte Customer Experience Specialist Position mit Deutschkenntnissen zu besetzen.In dieser Rolle unterstützt du Kundinnen und Kunden über verschiedene Kommunikationskanäle,...


  • Valencia, España HelloPrint A tiempo completo

    Customer Experience Specialist (French/English)Join to apply for the Customer Experience Specialist (French/English) role at HelloPrint1 month ago Be among the first 25 applicantsYour Adventure Starts Here Ready for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of...


  • Valencia, Valencia, España Cross Border Talents A tiempo completo

    Join Our Team as a Customer Experience Specialist in ValenciaAre you passionate about delivering exceptional customer service? Join our dynamic team in Valencia as a Customer Experience Specialist and help create memorable experiences for our customersWhat Youll Do:Engage with Customers: Communicate effectively through phone, email, chat, and social media to...


  • Valencia, España Arpías A tiempo completo

    ¿Te gustaría impulsar tu carrera en una de las cadenas de salones de manicura y pedicura con mayor proyección y crecimiento en Barcelona y Madrid? ¿Te interesaría ser el primer punto de contacto con nuestras clientas y contribuir a que su experiencia sea excepcional desde el primer momento? ¡Esta oportunidad es para ti! ¿Quiere enviar su solicitud?...


  • Valencia, España Helloprint A tiempo completo

    Your Adventure Starts HereReady for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe's most ambitious scale-ups? Then HelloPrint is your place to be. From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW experience. As we...


  • Valencia, España Helloprint A tiempo completo

    Your Adventure Starts HereReady for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe's most ambitious scale-ups? Then HelloPrint is your place to be. From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW experience. As we...


  • Valencia, España Helloprint A tiempo completo

    Job description Your Adventure Starts HereReady for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe's most ambitious scale-ups? Then HelloPrint is your place to be. From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW...


  • Valencia, España italki A tiempo completo

    italki is seeking a motivated and experienced Customer Success Specialist with a proven track record of performance, customer empathy, and results-oriented thinking to join our customer success team. Candidates will be responsible for a wide range of duties related to students and teacher support. Ideal candidates will be analytical and capable of succeeding...