Social Media Specialist

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis. Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. Why Groupon?We're a global leader connecting millions with local experiences. At Groupon, creativity meets community in a fast-moving, creator-first culture. You'll drive exciting international campaigns and help shape the future of digital marketing, while having the freedom to express your creativity with real impact. About the Role and Team Ready to lead and make waves on social media? Join Groupon as a Social Media Specialist Are you a TikTok trendsetter or Instagram content creator who lives and breathes social media? If you're hands-on, creative, and passionate about building viral content and shaping a creator-led presence from scratch, this role is for you You'll take the lead in developing Groupon's organic social presence, growing engagement across markets, with a focus on priority markets in the UK, Germany, France, and Spain, managing global UGC creators, and collaborating with marketing, design, and sales teams to tell authentic, hyperlocal stories that connect with our audience. You could be based in  Prague, Valencia, or Warsaw. You'll work independently but with strong team support. The role offers nearly full creative freedom, no strict content diktats, and plenty of space to grow into social media leadership and shape Groupon's overall social strategy. What You'll Do Create, publish, and quickly iterate short-form, thumb-stopping content on TikTok and Instagram  Source, brief, and manage external UGC creators in multiple cities to amplify hyperlocal stories  Engage daily with the community, turning comments and DMs into momentum and conversations  Stay ahead of viral trends, memes, and cultural moments, adapting them for Groupon's diverse audience  Collaborate cross-functionally to align social media with campaigns and brand goals  Analyze content performance and optimize for continual growth and engagement  Drive social media growth and engagement specifically in key markets including UK, Germany, France, and Spain What You Bring Experience creating content on social platforms, whether personal, influencer, or brand-related  A deep understanding of native platform storytelling, viral trends, and audience hooks  Confidence on camera, with skills to ideate, shoot, and edit quickly  Basic video editing and design skills using tools like CapCut, TikTok Editor, and Canva Organized, proactive, and able to manage a content calendar and simple reporting  Passionate about engaging and growing online communities  Fluent English is required  Bonus points if you have experience with creator programs, social customer care, motion graphics, or speak multiple languages (Spanish, French, German)  Why Join Us? Create unique social channels from scratch with full creative freedom,  no legacy constraints  Be part of a fast-paced, creator-first culture where your ideas have visible impact  Work with an internationally recognized brand on campaigns reaching millions Grow your career with a clear path to social media leadership  This is your chance to take the reins in social media innovation and craft content that genuinely connects millions to local experiences. Let's create something extraordinary together #LI-Remote Groupon is an AI-First CompanyWe're committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we're always keen to hear how technology improves the way you work. If you're passionate about AI or curious to explore how it can elevate your role—you'll be right at home here.Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services. Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers