Technical Author

Overview Role: Technical Author (multiple roles and seniority levels) at Canonical. Location: Remote (open to candidates across the globe). All applications and candidates are handled through this single entry-point. We will discuss seniority levels and suitable teams later in the process to place you in the most suitable role. Responsibilities Create, maintain and improve software documentation. Work with engineering team members, to help them make effective documentation contributions. Influence the development of the product, as an expert user of the product, who has important opinions about its function and design. Engage with user communities to ensure that our documentation meets their needs. Encourage and support community engagement in and contribution to documentation. Help standardise the structure, presentation, style and language of content across products. Collaborate with documentation peers to advance the state of the art in documentation at Canonical. Challenge and advance documentation understanding and best-practice, as part of a disciplinary team. What we are looking for in you Cares deeply about functional written communication. Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation. Has a record of community engagement, in open-source software, documentation, research or other disciplines. Is sympathetic to the needs and challenges of open-source software and its communities. Demonstrates technical curiosity, and is fascinated by software technology and its challenges. Has demonstrable documentation skills, insight and enthusiasm. Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages. Has excellent written and verbal communication skills. Holds a BSc/BA degree or equivalent. Is able to travel twice a year for up to two weeks for events. Nice-to-have skills Deep technical domain knowledge. Open-source community leadership and management. User-experience, interaction or visual design. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence — in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level Entry level Senior Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development #J-18808-Ljbffr