Manager - Digital Customer Journey (Product Management)
hace 4 días
Job TitleManager - Digital Customer Journey (Product Management)LocationBarcelona, SpainOverviewAs Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You’ll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across eCommerce, marketing, and customer self‑service.Key ResponsibilitiesOwn product vision, strategy, and roadmap across multiple customer‑facing domains; define KPIs and outcomes.Lead cross‑functional squads to deliver platform capabilities (e.g., eCommerce, portals/self‑service, marketing automation).Drive discovery (interviews, journey mapping, experiments) to validate problems and solutions.Prioritize backlogs and manage dependencies; ensure transparent stakeholder engagement and governance.Align experience and technical strategies with evolving B2B needs; ensure privacy, security, and compliance.Mentor Lead/Junior Experts; raise standards via best practice playbooks and communities of practice.Qualifications6+ years in product management or digital platform leadership across multiple domains (eCommerce, portals/self‑service, marketing/CMS).Proven product leadership: vision, road mapping, prioritization, and delivery at scale.Experience with B2B journeys (transactions,
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barcelona, España dsm-firmenich A tiempo completoJob Title: Manager - Digital Customer Journey (Product Management) Location: Barcelona, Spain As Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You’ll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across...
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Manager - Digital Customer Journey (Product Management)
hace 24 horas
Barcelona, España dsm-firmenich A tiempo completoJob Title: Manager - Digital Customer Journey (Product Management) Location: Barcelona, Spain As Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You’ll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across...
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Digital Customer Journey Lead — Product Manager
hace 2 días
barcelona, España dsm-firmenich A tiempo completoA global science and innovation company in Barcelona is seeking a Manager for Digital Customer Journey. The role involves leading product strategies for customer platforms, managing stakeholder needs, and ensuring seamless experiences across digital channels. The ideal candidate should have over 6 years of experience in product management and strong skills...
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barcelona, España Firmenich SA A tiempo completoA global company based in Barcelona is seeking a Manager for Digital Customer Journey. You will lead product management across various customer platforms, ensuring alignment between stakeholder needs and platform capabilities. Ideal candidates have over 6 years of product management experience, especially in digital platforms and B2B environments. This role...
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barcelona, España Firmenich SA A tiempo completo**Job Title: Manager - Digital Customer Journey (Product Management)****Location**: Barcelona, SpainAs Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You’ll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across...
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Barcelona, España dsm-firmenich A tiempo completoJob Title: Manager - Digital Customer Journey (Product Management) Location: Barcelona, Spain As Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You’ll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across...
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Manager - Digital Customer Journey (Product Management)
hace 2 semanas
Greater Barcelona Metropolitan Area, España dsm-firmenich A tiempo completoJob Title: Manager - Digital Customer Journey (Product Management)Location: Barcelona, SpainAs Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You'll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across eCommerce,...
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Greater Barcelona Metropolitan Area, España dsm-firmenich A tiempo completoJob Title: Manager - Digital Customer Journey (Product Management)Location: Barcelona, SpainAs Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You'll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across eCommerce,...
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Digital Customer Journey Lead — Product Manager
hace 4 días
Barcelona, España dsm-firmenich A tiempo completoA global science and innovation company in Barcelona is seeking a Manager for Digital Customer Journey. The role involves leading product strategies for customer platforms, managing stakeholder needs, and ensuring seamless experiences across digital channels. The ideal candidate should have over 6 years of experience in product management and strong skills...
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Barcelona, España Firmenich SA A tiempo completo**Job Title: Manager - Digital Customer Journey (Product Management)****Location**: Barcelona, SpainAs Manager, Digital Customer Journey, you will act as Product Manager for customer platforms and experiences. You’ll align stakeholder needs with platform capabilities, prioritize the roadmap, and lead squads delivering seamless, measurable journeys across...
