Customer Success Manager, EU

hace 2 semanas

Madrid, España Linear A tiempo completo

At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world‑class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products.Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work.We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.Please note: While Linear is a remote‑first company across the US and Europe, this role is based in London. We’re looking for someone who can work from our London office 2–3 days per week, as this role will be closely connected to in‑person collaboration with our growing sales presence in the region.What you’ll doBuild and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and

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