Customer Architect
hace 6 días
Overview Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions. This role involves driving the consumption of Elastic solutions by aligning them with customer business objectives, onboarding customers, securing adoption, and facilitating expansion. As a Customer Architect, you will be the Trusted Technical Advisor, working with the customer and complementary groups to ensure Elastic solutions exceed expectations. Your technical expertise, business sense, and ability to deliver value will accelerate the customer experience leading to continued satisfaction and expansion within the Elastic portfolio. You will define and communicate the technical success criteria for our customers by crafting detailed Technical Success Plans tailored to the customer’s goals and critical metrics. These plans outline optimal consumption and deployment of Elastic solutions in the customer’s environment and serve as a roadmap for implementation and achievement of business objectives. Your work will facilitate smooth adoption, sustained usage, and increased consumption of our solutions. This hands-on role requires you to be proactive with a keen understanding of the customer’s technical landscape and a commitment to making their journey with Elastic successful and valuable. Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and drive uptake of Elastic solutions to grow annual recurring revenue (ARR). What Will You Be Doing Collaborate with the
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Customer Architect
hace 1 semana
Barcelona, España Elastic A tiempo completoWhat is the Role We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions. We value individuals who are passionate...
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Customer Architect
hace 2 semanas
Barcelona, Barcelona, España Elastic A tiempo completoWhat is the RoleWe are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions. We value individuals who are passionate about...
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Customer Architect
hace 6 días
Barcelona, Barcelona, España Elastic A tiempo completoWhat is the RoleWe are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions. We value individuals who are passionate about...
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Customer Architect
hace 6 días
Barcelona, España Elastic A tiempo completoElastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise...
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Elastic Solutions Customer Architect
hace 6 días
Barcelona, España Elastic A tiempo completoA leading technology company seeks a Customer Architect based in Barcelona to act as a Trusted Technical Advisor, driving the adoption of their solutions. The ideal candidate has a Bachelor's degree, fluency in German, and experience in a similar role. Responsibilities include technical planning and ensuring seamless customer experiences. The company offers...
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Customer Architect — AI
hace 6 días
Barcelona, España Elastic A tiempo completoA leading technology firm in Barcelona is seeking a skilled Customer Architect to support customer success with Elastic solutions. The role involves providing technical guidance, ensuring successful implementation, and driving adoption while working collaboratively with
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Customer Architect
hace 2 semanas
Barcelona, Barcelona, España Referral Board A tiempo completoElastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the...
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Customer Architect
hace 2 semanas
Barcelona, Barcelona, España Elastic A tiempo completoElastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the...
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Customer Architect
hace 2 semanas
Barcelona, Barcelona, España Referral Board A tiempo completoElastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the...
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Customer Architect
hace 6 días
Barcelona, España Elastic A tiempo completoWhat is the Role We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions. We value individuals who are passionate about...
