Tablet Hotels

hace 5 horas


barcelona, España CPM CX Centre A tiempo completo

Tablet Hotels / Travel Specialist Agent for the Spanish Market 3 weeks ago – Be among the first 25 applicants. Who We Are: CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client: Tablet Hotel , curated by the MICHELIN Guide, is your gateway to the world's most exciting hotels. As a Travel Specialist, you'll be the face of Tablet, delivering exceptional customer service and ensuring unforgettable experiences. Mission Customer Delight: Convert new users into loyal customers, resolve issues swiftly, and anticipate customer needs. Expert Support: Handle inquiries via phone, email, chat, and other channels, providing hotel recommendations, booking assistance, and technical support. Efficient Operations: Maintain timely communication, accurately input data, and adhere to processes. Brand Ambassador: Represent CPM and Tablet with professionalism and enthusiasm. Requirements Language Skills: Fluency in Spanish and excellent English (written and spoken). Customer Focus: Passion for delivering exceptional customer service. Tech Savvy: Proficiency in Microsoft Office, Google Workspace, and chat platforms. Problem-Solver: Resourcefulness and a proactive approach to challenges. Team Player: Ability to collaborate effectively and work independently. Adaptability: Flexibility to work with different systems, processes, and clients. Travel Industry Experience: Preferred, but not essential. Benefits Start Date: January 2026 Hours: 39h/week Work Schedule: Monday to Friday between 9:00 am & 6:00 pm Salary: €19,000 gross per year Holidays: 24 calendar days / 2 accrued days per month Work Model: Hybrid (6 days per month at the office) Training: 2 weeks of training, Monday to Friday between 9:00 am & 6:00 pm Office Location: Barcelona (La Sagrera) Additional Perks Career Growth: Ongoing training and development. Well-being Support: Confidential counselling and resources. Perks & Discounts: Exclusive offers and rewards. Health Benefits: Discounted health insurance. Skill Development: LinkedIn Learning and certifications. Referral Program: Bring a friend and get a referral bonus. Seniority Level Entry level Employment type Full-time Job function Other Referrals increase your chances of interviewing at CPM CX Centre by 2x. Location: Barcelona, Catalonia, Spain. #J-18808-Ljbffr


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