Guest Experience Advisor
hace 2 días
Our Mission 'To create the finest retail experiences.' Our Purpose 'Making the extraordinary possible' Interested in working in a busy, exciting and dynamic environment? We're currently hiring a multilingual Guest Experience Advisor to join our team at McArthurGlen Group Designer Outlet Málaga, supporting our international guests in Spanish and English, with French or Arabic. This is a permanent role, working 28 hours per week (4 days per week, 7 hours per day) on a rota basis. This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres. Why start your journey at McArthurGlen? You'll receive a competitive base salary, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, the one fund (flexible medical allowance), shopping discounts, and more. Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation. Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career. Over 85% of our employees would recommend us as an excellent place to work. Join a team focused on the centre and guest experience, with opportunities to work across various departments and projects at local, national, and international levels. What you'll be doing... Actively engage with guests, addressing inquiries and resolving any issues. Embrace a culture of \"everyone leaves happy\" by consistently adopting a positive, proactive and professional approach. Promote additional products and services, meeting targets, and delivering a positive experience for all guests. Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand. Ensure accurate and timely completion of all administrative tasks, such as online gift card orders. Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information. Promote a collaborative working environment, prioritising the guest in all endeavours. You will... Passionate about providing the best possible guest experience, going above and beyond to ensure guests are happy. Excellent people skills / able to adapt communication to the situation and guest. Detailed and proactive problem solver. Able to communicate well verbally and in writing. Well organised with the ability to prioritise your own workload and multi-task. Possess good IT skills in Word, Excel and Outlook. Previous experience in a guest / customer facing role is a must. Fluent and confident Spanish, English and French/Arabic speaker. Availability to cover shifts on a rota a basis to support the opening hours of the centre, from Monday to Sunday from 10Am to 10PM. #J-18808-Ljbffr
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Guest Experience Advisor
hace 2 días
málaga, España McArthurGlen Group A tiempo completoInterested in working in a busy, exciting and dynamic environment? We’re currently hiring a multilingual Guest Experience Advisor to join our team at McArthurGlen Group Designer Outlet Málaga, supporting our international guests in Spanish and English, with French or Arabic. This is a permanent role, working 28 hours per week (4 days per week, 7 hours per...
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Guest Experience Advisor
hace 2 días
Málaga, España McArthurGlen Group A tiempo completoInterested in working in a busy, exciting and dynamic environment? We’re currently hiring a multilingual Guest Experience Advisor to join our team at McArthurGlen Group Designer Outlet Málaga, supporting our international guests in Spanish and English, with French or Arabic.This is a permanent role, working 28 hours per week (4 days per week, 7 hours per...
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Guest Experience Advisor
hace 2 días
Málaga, España McArthurGlen Group A tiempo completoInterested in working in a busy, exciting and dynamic environment? We’re currently hiring a multilingual Guest Experience Advisor to join our team at McArthurGlen Group Designer Outlet Málaga, supporting our international guests in Spanish and English, with French or Arabic.This is a permanent role, working 28 hours per week (4 days per week, 7 hours per...
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Guest Experience Advisor
hace 2 días
Málaga, España MCARTHURGLEN A tiempo completoOur Mission'To create the finest retail experiences.'Our Purpose'Making the extraordinary possible'Interested in working in a busy, exciting and dynamic environment?We're currently hiring a multilingual Guest Experience Advisor to join our team at McArthurGlen Group Designer Outlet Málaga, supporting our international guests in Spanish and English, with...
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Multilingual Guest Experience Advisor
hace 7 horas
Málaga, España MCARTHURGLEN A tiempo completoA leading retail outlet company in Málaga seeks a Guest Experience Advisor. This role involves actively engaging with guests, providing exceptional service in Spanish, English, and either French or Arabic. You'll work in a friendly team-oriented environment and be expected to handle inquiries, promote services, and maintain high service standards. This is a...
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Multilingual Guest Experience Advisor
hace 2 días
Málaga, España MCARTHURGLEN A tiempo completoA leading retail outlet company in Málaga seeks a Guest Experience Advisor. This role involves actively engaging with guests, providing exceptional service in Spanish, English, and either French or Arabic. You'll work in a friendly team-oriented environment and be expected to handle inquiries, promote services, and maintain high service standards. This is a...
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Multilingual Guest Experience Specialist
hace 4 días
málaga, España McArthurGlen Group A tiempo completoA leading retail outlet group in Málaga is hiring a multilingual Guest Experience Advisor to support international guests in Spanish, English, and French or Arabic. This permanent role requires working 28 hours a week on a rota basis, engaging with guests to ensure exceptional experiences. Ideal candidates will have a background in hospitality and be...
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Multilingual Guest Experience Specialist
hace 2 días
Málaga, España McArthurGlen Group A tiempo completoA leading retail outlet group in Málaga is hiring a multilingual Guest Experience Advisor to support international guests in Spanish, English, and French or Arabic. This permanent role requires working 28 hours a week on a rota basis, engaging with guests to ensure exceptional experiences. Ideal candidates will have a background in hospitality and be...
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Evening & Night Guest Experience Agent
hace 4 días
málaga, España REMS A tiempo completoA leading Airbnb management company in Málaga is seeking a Guest Service Agent to ensure a perfect guest experience. The role involves welcoming guests, assisting them, and providing local recommendations while maintaining quality standards. Ideal candidates will have strong communication skills in English and Spanish, with hospitality experience being a...
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Málaga, España REMS A tiempo completoA leading Airbnb management company in Málaga is seeking a Guest Service Agent to ensure a perfect guest experience. The role involves welcoming guests, assisting them, and providing local recommendations while maintaining quality standards. Ideal candidates will have strong communication skills in English and Spanish, with hospitality experience being a...
