Digital Product Manager

We are looking for a Digital Product Manager - POS to be part of our Nestlé Nespresso Digital Strategy and Expansion team. Position Snapshot Type of Contract: Permanent Type of Work: Hybrid Work Language: Fluent Business English The Role As a Digital Product Manager – POS, you will play a key role in Nespresso’s Retail Transformation Program, leading the deployment and continuous evolution of our Global Point-of-Sale (POS) solution across all boutiques. You will act as the strategic link between business, technology, and operations, ensuring delivery of a modern, compliant, and user-centric POS platform. You will work closely with stakeholders across Finance, Supply Chain, and Global Retail Operations to optimize processes and deliver a scalable, omni-channel experience. This role starts after the first phases of our pilot phase, and your challenge will be to scale a robust global template while ensuring local relevance and adoption across markets. In This Role, You Will: Own and manage the full product lifecycle of the Global POS platform, from template rollout to ongoing enhancements. Define and prioritize the product roadmap based on user feedback, business value, and strategic priorities, focusing on removing blockers to sell. Maintain a global product template and support localization, ensuring global consistency and local relevance. Balance market-specific localization needs through a strong governance model. Participate in the product discovery activities with end users (e. g. coffee specialists) and stakeholders (e. g. Retail Ops, Finance, Supply Chain), in collaboration with the team of Service Design. Identify and implement improvements in coffee specialist workflows to enhance efficiency, reduce friction, and employee and customer experience within boutique environment. Assess with business and technology to rationalize the business applications used in retail ecosystem to improve operational simplicity Track and report on product KPIs, including boutique operational efficiency, employee productivity, and customer and employee satisfaction. Ensure integration of the POS platform with broader systems (e. g. Martech, CRC, Commerce, ERP) to support seamless customer engagement and operational continuity. Act as the liaison with external vendors, advocating for Nespresso’s needs, influencing their roadmap, and negotiating solution trade-offs. Ensure the product is aligned with the Architecture Principals of Composability, Scalability and "Adapt over Build" (building software only when necessary and a business differentiator) Coordinate with Global Retail Operations to support adoption and change management in local markets. Identify and drive the opportunities for growing towards channel-less experience for our customers, bridging digital and physical customer journeys. What We’re Looking For: Proven experience as Product Manager for a minimum of 5 years, ideally in retail or consumer goods. Strong understanding of POS and/or ERP systems and their integration into physical retail environments. Demonstrated ability to lead complex, multi-market technology products Excellent stakeholder management and negotiation skills with vendors and cross-functional teams. Strong product management skills: discovery, roadmap ownership, stakeholder engagement, backlog prioritization, and data-informed decision-making. Experience working in agile teams and applying agile methodology. Strong interpersonal and communication skills, with the ability to build trust across levels and geographies. Ability to use data and insights to drive prioritization and product decisions. Extra Skills That Set You Apart: Familiarity with POS hardware and software ecosystems such as Microsoft Dynamics Commerce, and with integration into ERP, e-commerce, and marketing platforms. Familiarity with retail operations and compliance challenges in global contexts. Background in Finance and/or Supply Chain systems, especially regarding their connection to retail processes. We Offer You: We offer more than just a job. We put people first and inspire you to become the best version of yourself. Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities. The Hiring Process: Your Application: Submit your application and Talent Acquisition will review it (make sure your CV is in English as the hiring team is international). Interviews: Engage in three stages of interviews (Talent Acquisition, Hiring Manager, and Stakeholder Interview). Feedback: After interviews, we provide feedback to all candidates. Job Offer: Successful candidates will receive a formal offer. Onboarding: Prepare your onboarding journey and welcome you on your first day at Nespresso Digital Product Manager - POSBarcelonaBarcelona, Barcelona We are looking for a Digital Product Manager - POS to be part of our Nestlé Nespresso Digital Strategy and Expansion team. Position Snapshot Location: Nespresso Hub, Barcelona, Spain Type of Contract: Permanent Type of Work: Hybrid Work Language: Fluent Business English The Role As a Digital Product Manager – POS, you will play a key role in Nespresso’s Retail Transformation Program, leading the deployment and continuous evolution of our Global Point-of-Sale (POS) solution across all boutiques. You will act as the strategic link between business, technology, and operations, ensuring delivery of a modern, compliant, and user-centric POS platform. You will work closely with stakeholders across Finance, Supply Chain, and Global Retail Operations to optimize processes and deliver a scalable, omni-channel experience. This role starts after the first phases of our pilot phase, and your challenge will be to scale a robust global template while ensuring local relevance and adoption across markets. In This Role, You Will: Own and manage the full product lifecycle of the Global POS platform, from template rollout to ongoing enhancements. Define and prioritize the product roadmap based on user feedback, business value, and strategic priorities, focusing on removing blockers to sell. Maintain a global product template and support localization, ensuring global consistency and local relevance. Balance market-specific localization needs through a strong governance model. Participate in the product discovery activities with end users (e. g. coffee specialists) and stakeholders (e. g. Retail Ops, Finance, Supply Chain), in collaboration with the team of Service Design. Identify and implement improvements in coffee specialist workflows to enhance efficiency, reduce friction, and employee and customer experience within boutique environment. Assess with business and technology to rationalize the business applications used in retail ecosystem to improve operational simplicity Track and report on product KPIs, including boutique operational efficiency, employee productivity, and customer and employee satisfaction. Ensure integration of the POS platform with broader systems (e. g. Martech, CRC, Commerce, ERP) to support seamless customer engagement and operational continuity. Act as the liaison with external vendors, advocating for Nespresso’s needs, influencing their roadmap, and negotiating solution trade-offs. Ensure the product is aligned with the Architecture Principals of Composability, Scalability and "Adapt over Build" (building software only when necessary and a business differentiator) Coordinate with Global Retail Operations to support adoption and change management in local markets. Identify and drive the opportunities for growing towards channel-less experience for our customers, bridging digital and physical customer journeys. What We’re Looking For: Proven experience as Product Manager for a minimum of 5 years, ideally in retail or consumer goods. Strong understanding of POS and/or ERP systems and their integration into physical retail environments. Demonstrated ability to lead complex, multi-market technology products Excellent stakeholder management and negotiation skills with vendors and cross-functional teams. Strong product management skills: discovery, roadmap ownership, stakeholder engagement, backlog prioritization, and data-informed decision-making. Experience working in agile teams and applying agile methodology. Strong interpersonal and communication skills, with the ability to build trust across levels and geographies. Ability to use data and insights to drive prioritization and product decisions. Extra Skills That Set You Apart: Familiarity with POS hardware and software ecosystems such as Microsoft Dynamics Commerce, and with integration into ERP, e-commerce, and marketing platforms. Familiarity with retail operations and compliance challenges in global contexts. Background in Finance and/or Supply Chain systems, especially regarding their connection to retail processes. We Offer You: We offer more than just a job. We put people first and inspire you to become the best version of yourself. Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities. The Hiring Process: Your Application: Submit your application and Talent Acquisition will review it (make sure your CV is in English as the hiring team is international). Interviews: Engage in three stages of interviews (Talent Acquisition, Hiring Manager, and Stakeholder Interview). Feedback: After interviews, we provide feedback to all candidates. Job Offer: Successful candidates will receive a formal offer. Onboarding: Prepare your onboarding journey and welcome you on your first day at Nespresso About NespressoThe Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee. We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest. In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. People are at the heart of our success – all 14, 000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count. Join Nestlé #beaforceforgood #J-18808-Ljbffr