SAP Operations Manager

Join to apply for the SAP Operations Manager role at TD SYNNEX Spain .Be among the first 25 applicants.TD SYNNEX is a Fortune 500 global corporation operating in over 100 countries. As the biggest IT distributor in the world, our mission is to provide top‑notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.Role OverviewThe SAP Operations Manager leads day‑to‑day SAP operational support at TD SYNNEX. This role manages a team of internal staff and external providers, focusing on operational stability, troubleshooting, and service delivery.Key ResponsibilitiesPeople & Vendor LeadershipLead and support a team of SAP operations specialists and external contractorsManage capacity, performance, and daily priorities across multiple operational streamsAct as the escalation point for operational issues and service disruptionsManage service providers and ensure delivery against SLAsSAP Operations (Day‑to‑Day Support)Oversee daily SAP operational support across DEV, QAS, and PRD environmentsEnsure system stability, availability, and smooth business operationsCoordinate incident resolution and recurring issue preventionMonitor KPIs and service qualityBatch Scheduling & Transport ControlOversee batch job scheduling using Redwood (or similar tools)Coordinate and control SAP transport releases across environmentsEnsure structured change execution in collaboration with development teamsData Archiving & Process ImprovementCoordinate SAP data archiving activities with external providersEnsure compliance with data retention and operational standardsDrive operational improvements, automation, and simplificationStakeholder & Strategy AlignmentWork closely with IT Operations leadership and cross‑functional teamsCommunicate operational risks, priorities, and improvements clearlyContribute to planning, cost control, and operational roadmap discussionsRequiredExperience & ProfileStrong people management experience in IT operationsProven background in operational support, troubleshooting, and service deliveryVendor management and stakeholder communication skillsAbility to operate autonomously and make pragmatic decisionsFluent EnglishNice to HaveExposure to SAP environments (ECC / S4) in an operational contextExperience with workload automation tools (Redwood, Control‑M, etc.)Familiarity with ITIL processesExperience coordinating transports or archiving activitiesWhat We OfferCompetitive compensation with annual salary reviewsContinuous learning and a clear progression planHybrid work (2‑3 days at the office per week)Comprehensive benefits including life insurance, paid leave, retirement plans, and moreCertified Workplace Excellence: Work in a certified Great Place to WorkWhat's In It For You?Elective benefits tailored to your country to best accommodate your lifestyleGrow your career with formal programs on leadership and professional development, and many on‑demand coursesElevate your personal well‑being with seminars, events, and a global Life Empowerment Assistance ProgramDiversity, Equity & Inclusion: Inclusive education, peer‑to‑peer conversations, and equitable growth opportunitiesGlobal organization network: connect with new co‑workers within your first 30 days through onboarding and community activitiesParticipate in internal, peer‑led inclusive communities and events, including volunteering and environmental initiativesDon't meet every single requirement? Apply anyway.In TD SYNNEX, we are proud to be a great place to work and a leader in diversity, equity, and inclusion. If you are excited about working for us and believe you are a good fit for this role, we encourage you to apply.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionManagement and ManufacturingIndustriesIT Services and IT Consulting#J-18808-Ljbffr