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Customer Service Manager
hace 2 días
Actualizado 29/01/2026 ¿Tienes experiencia de Customer Service o CS Manager y quieres llevar equipo? ¿Hablas ingles nivel B2/C1?¿Resides en Baix llobregat y dispones de coche? ¿Dónde vas a trabajar? Multinacional en Baix Llobregat ¿Qué harás en tu nuevo puesto? - Atención al cliente nacional e internacional- Introducción de pedidos en el RP- Seguimiento de los mismos- Resolución de incidencias- Capacidad de analizar al equipo (timings de respuesta, errores que se cometen, implantar KPI's, reuniones one to one con ellos, etc.) para llevar al equipo actual a la excelencia- Reporta a dirección sobre el equipo y los resultados ¿A quién buscamos (H/M/D)? - Perfil con mínimo 4-5 años como Customer Service o Customer Service Manager- Persona con skills para gestionar equipo (perfil analítico, que pueda liderar, reportar a dirección, etc.)- Dominio del idioma ingles a nivel B2/C1- Residencia en Baix Llobregat o alrededores así como disponer de vehículo propio para acceder a las instalaciones- Persona orientada al detalle con ganas de crecer en una empresa estable ¿Cuáles son tus beneficios? Contrato con la empresa final, posición ESTABLE
