Senior Consultant: Service Design
hace 3 días
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. We are seeking a dynamic and technically astute CX Consultant to join our growing team. In this role, you will serve as the technical bridge between our sales team and our clients, driving the adoption of cutting-edge Contact Center as a Service (CCaaS) solutions. Architect high-level solutions primarily on the Genesys platform (Genesys Cloud CX), ensuring alignment with client infrastructure (CRM integrations, WFM, Reporting). Leverage knowledge of the broader CCaaS landscape (specifically Five9 and Amazon Connect) to perform competitive analysis and migration strategies. Handover: Ensure a smooth transition from the sales cycle to the professional services/implementation team by providing detailed architectural documentation. Close the Loop : Drive the evolution of our Service Portfolio by feeding market insights and technical learnings back to the team, effectively closing the feedback loop between Sales and Delivery Experience: 3+ years of experience in a Pre-Sales, Solution Consulting, or Technical Sales role specifically within the Contact Center industry. Genesys Expertise: Deep technical understanding and configuration knowledge of Genesys (Genesys Cloud CX certification is a strong plus). Bilingual proficiency (C1/C2 or Native) in English and Spanish is mandatory. CX/CRM systems: experience with integration of CX/CRM systems Technical Stack: Familiarity with WebRTC, SIP, API integrations (REST), and Cloud platforms (AWS, Azure). xohynlm Experience with conversational AI (Google CCAI, Lex), WFM tools, and CRM integrations (Salesforce, Zendesk, Microsoft Dynamics).
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SAP QM Consultant
hace 1 semana
Castro, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain.¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.Key skills:• Senior experience in SAP QM• Strong...
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Senior Murex Consultant
hace 1 semana
Castro, España Ascendion A tiempo completoWe are looking for a Senior Murex IT Consultant to support and deliver Market Risk (MRB) Murex projects within Santander’s Markets Risk Product Team.Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.You will work closely with Risk users, Functional teams, and IT squads in a transformational (AS-IS...
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SAP QM Consultant
hace 1 semana
Castro e Marzán, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain. Key skills: • Senior experience in SAP QM • Strong hands-on configuration • Full lifecycle: design, build, testing, go-live, support • Integration with PP / MM / EWM • Spanish-speaking, English B2 • Hybrid working (Spain) • Start:...
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SAP QM Consultant
hace 1 semana
Castro e Marzán, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain. Key skills:• Senior experience in SAP QM• Strong hands-on configuration• Full lifecycle: design, build, testing, go-live, support• Integration with PP / MM / EWM• Spanish-speaking, English B2• Hybrid working (Spain)• Start: Immediate•...
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SAP Sales
hace 4 días
Castro, España RED Global A tiempo completoSAP SD Pricing Consultant – S/4HANA Implementation-Remote**For our international client, RED is currently looking for an SAP SD Pricing Consultant to join an ongoing S/4HANA implementation . The project is entering the testing phase, and the consultant will support pricing-related design, testing and solution validation across multiple markets.The...
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Sap Sales Distribution Consultant
hace 6 días
Castro, España RED Global A tiempo completoCompruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.**SAP SD Pricing Consultant – S/4HANA Implementation-Remote**For our international client, RED is currently looking for an SAP SD Pricing Consultant to join an ongoing S/4HANA implementation.The project is...
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Sap Sales Distribution Consultant
hace 6 días
Castro, España RED Global A tiempo completoCompruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.**SAP SD Pricing Consultant – S/4HANA Implementation-Remote**For our international client, RED is currently looking for an SAP SD Pricing Consultant to join an ongoing S/4HANA implementation.The project is...
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Senior AWS Platform Engineer
hace 3 semanas
O Castro, España Service Club A tiempo completoService Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre-vetted drivers and riders quickly and efficiently.Our mission is simple — to make hiring in the service industry smarter,...
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Senior Platform Engineer
hace 3 semanas
O Castro, España Service Club A tiempo completoService Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre-vetted drivers and riders quickly and efficiently.Our mission is simple — to make hiring in the service industry smarter,...
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Senior SAP Webdynpro Java Consultant
hace 1 semana
Castro, España Shakers A tiempo completoAt Shakers, we’re looking for a Senior SAP Webdynpro Java Consultant to join a well-known international retail company with strong tech foundations and long-term vision.This is a freelance project (4–5 months) where you’ll play a key role in maintaining, evolving and xsgfvud modernising critical SAP platforms, working closely with functional and BASIS...
