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Norwegian-Speaking Technical Support Advisor Malaga, Spain
hace 3 horas
Job Openings Norwegian-Speaking Technical Support Advisor Malaga, SpainAbout the job Norwegian-Speaking Technical Support Advisor Malaga, Spain Are you a Norwegian speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga Why Join Us? Work in a multicultural and international environmentCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company processes and technologyOffice in the heart of MalagaResponsibilities: Provide 1st-level IT support via phone, email, chat, and self-service portalAssist employees with system operations and troubleshootingPerform root cause analysis and resolve technical issues remotelyMonitor and categorize IT tickets in the ITSM systemUse internal knowledge databases for efficient issue resolutionCollaborate with 2nd-level support teams and external providersRequirements: Fluent in Norwegian (C1 level) both written and spokenGood command of English (B2 level)Experience in 1st or 2nd level IT support , ideally in a large company environmentStrong knowledge of Windows 10, Office 365, MS TeamsFamiliarity with ITSM ticketing systems (ServiceNow preferred)Analytical mindset and problem-solving skillsHigh customer service orientation and attention to detailWillingness to learn and develop technical skillsWhat We Offer: Competitive salary based on experience and performanceFull paid training on company tools and processesCareer development programs and specialized coursesFriendly and dynamic work environmentGuidance and support for career growthWork schedule: Monday to Sunday, 09:00 AM - 06:00 PM (39 hours per week)Office in central MalagaWhy Malaga? Warm Mediterranean climate and beautiful beachesAffordable cost of living and excellent quality of lifeThriving international expat communityRich cultural heritage and vibrant social sceneReady to start your journey? Apply today#J-18808-Ljbffr
