Service Delivery Manager
hace 4 semanas
En Tigloo, buscamos talento diverso y personas con propósito.
Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales y los Acuerdos de Nivel de Servicio (SLAs).
Responsabilidades clave:
- Actuar como único punto de contacto para clientes y asegurar cumplimiento de SLAs.
- Coordinar esfuerzos de socios externos y equipos internos para garantizar continuidad del servicio.
- Monitorear el rendimiento del contrato e informar sobre KPIs y mejoras recomendadas.
- Gestionar incidentes y escalaciones, colaborando con terceros.
- Cumplir con prácticas de ITIL en gestión de contratos.
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Senior Service Delivery Manager
hace 3 semanas
Madrid, Madrid, España Ntt Data A tiempo completoAre you an experienced professional looking for a new challenge that will put your skills to the test? Do you have a passion for delivering exceptional results and exceeding client expectations? If so, we have an exciting opportunity for a Senior Service Delivery Manager to join our team at NTT DATA. As a Senior Service Delivery Manager, you will be...
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Service Delivery Manager
hace 6 meses
Madrid, España Kapres Technology, S.L. A tiempo completoDesde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros.Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...
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Service Delivery Manager
hace 6 meses
Madrid, España Kapres Technology, S.L. A tiempo completoDesde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros. Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...
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Service Delivery Manager
hace 4 semanas
Madrid, España Dcs Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito. Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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IT Service Delivery Manager
hace 6 meses
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
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Service Delivery Manager
hace 3 semanas
Madrid, Madrid, España Integrity360 A tiempo completoAbout UsIntegrity360 is one of Europe's leading cyber security specialists, delivering comprehensive services for our 300+ customers. Our services include Managed Security, Cyber Security Testing, Incident Response, Security Integration, PCI Compliance, and Cyber Risk & Assurance. What sets Integrity360 apart is our team of experts who drive the business...
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Application Service Delivery Manager
hace 1 mes
Madrid, Madrid, España Sgs A tiempo completoJob Description:We are SGS – the world's leading testing, inspection and certification company. Our mission is to enable a better, safer and more interconnected world. We are recognized as the global benchmark for sustainability, quality and integrity.Job Title: Application Service Delivery ManagerThe Application Service Delivery Manager oversees the...
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Application Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España Sgs A tiempo completoRole OverviewSgs is seeking a highly skilled Application Service Delivery Manager to oversee the lifecycle of corporate IT applications, ensuring commitments are met and value is delivered. The successful candidate will be responsible for managing service risks, monitoring KPIs, and proposing improvements to ensure services have adequate capacity and...
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Service Delivery Manager
hace 4 semanas
Madrid, España DCS Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito.Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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Service Delivery Manager
hace 1 semana
Madrid, España DCS Group A tiempo completoEn Tigloo, buscamos talento diverso y personas con propósito.Estamos contratando un Service Delivery Manager (SDM) para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el cumplimiento de compromisos contractuales...
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Service Delivery Manager
hace 2 meses
Madrid, España Integrity360 A tiempo completo**About Us** Integrity360 is one of Europe’s leading cyber security specialists operating from office locations spread out across Europe, providing a comprehensive range of professional, support and managed cyber security services for our 300+ customers. With four top-class Security Operation Centers, we offer a complete end-to-end security services...
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Service Delivery Manager
hace 4 semanas
Madrid, España Integrity360 A tiempo completo**About Us** Integrity360 is one of Europe’s leading cyber security specialists operating from office locations spread out across Europe, providing a comprehensive range of professional, support and managed cyber security services for our 300+ customers. With four top-class Security Operation Centers, we offer a complete end-to-end security services...
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Application Service Delivery Manager
hace 2 meses
Madrid, España Sgs A tiempo completoJob Description The Application Service Delivery Manager (ASDM) oversees the lifecycle of corporate IT applications at SGS, including maintenance, development, and deployment, ensuring commitments are met and value is delivered. Key responsibilities include managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements....
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IT Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España SGS A tiempo completoJob Description:The Application Service Delivery Manager at SGS oversees the lifecycle of corporate IT applications, ensuring commitments are met and value is delivered. This position is responsible for managing the delivery of IT services, maintaining applications, and developing new ones to support the company's goals.Key Responsibilities:Service Delivery...
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IT Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España Sgs A tiempo completoApplication Service Delivery Manager at SGSWe are looking for a highly skilled Application Service Delivery Manager to oversee the lifecycle of corporate IT applications at SGS.Job Description:The successful candidate will be responsible for managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements. They will ensure...
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Service Delivery Manager
hace 1 mes
Madrid, España DCS EASYWARE A tiempo completoPubliée le 05/11/2024 **Mission**: En Tigloo, buscamos talento diverso y personas con propósito. Estamos contratando un **Service Delivery Manager (SDM)** para supervisar contratos de soporte y mantenimiento en Soluciones para el Gobierno, centrándonos en tecnología de identidad y biometría. El SDM será responsable de la satisfacción del cliente, el...
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Service Delivery Manager
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob OverviewThis role is with WTW, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.About the RoleWe are seeking a highly skilled Service Delivery Manager to support the oversight and management of high-quality services to customers. The ideal candidate will have experience in coordinating vendor...
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Digital Service Delivery Manager
hace 3 semanas
Madrid, Madrid, España Sap A tiempo completo**About Us**We are a leading provider of innovative solutions, driven by our commitment to excellence and customer satisfaction. Our collaborative and caring team environment is built on a foundation of continuous learning and development, recognition of individual contributions, and a range of benefits to suit your needs.**Our Mission**The Private Cloud...
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Network Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Ntt Data A tiempo completoÜberblickWir suchen einen erfahrenen Netzwerk Service Delivery Manager, der in der Lage ist, die strategische Entwicklung unserer Managed Network Services zu unterstützen und den Kunden bei der Lösung seiner Netzwerkbetreuungsanforderungen zu beraten. Der perfekte Kandidat wird ein starkes technisches Verständnis für Netzwerk Infrastruktur besitzen und...
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Service Delivery Manager
hace 7 meses
Madrid, España IAG GBS A tiempo completoFull-time - Contract Type: Permanent - Directorate: IAG Tech **Company Description**: We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. With a diverse workforce spread across four countries, IAG GBS provides creative and innovative solutions to drive...