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Join to apply for the Associate Product Manager role at Siena AIGet AI-powered advice on this job and more exclusive features.Meet SienaSiena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.The teamWe're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.What We're Looking ForYou're early in your career but ready to own product areas at the frontier of AI and customer experience.We welcome multiple paths:The operator who wants to build – you have experience in solutions engineering, implementation management, or customer success at scale. You understand customer pain and product. You want to shape the future of CX with your operator experience.The technical PM – you have shipped product at technical B2B companies, ideally in CX, helpdesk, e‑commerce, marketing tools, or AI automation. You thrive working cross‑functionally with engineering, design, and go‑to‑market teams.The consumer‑minded builder – you understand what makes products feel good to use. You think about user behavior, e‑commerce, purchase patterns, and building premium experiences. You bring a user‑first lens to enterprise software.What matters across all paths: you understand complex systems, you ship fast, you have high standards, and you want to build AI agents that interact with millions of consumers.You have1‑3 years in PM, solutions engineering, implementation, technical
