Global Support Lead
hace 2 días
International end client company Global projects Global manufacturing company with over 10000 employees across 50 countries. Major / Key Accountabilities Lead the global Data & Analytics support function across L1, L2, and L3. Manage internal/external support resources, including hiring, training, and performance oversight. Define and enforce global support governance for incident, problem, and change management. Ensure stability of platforms such as Snowflake, Power BI, DBT, pipelines, and integrations. Own the Support Roadmap to improve automation, monitoring, documentation, and KPIs. Lead critical incident response, RCA, fix deployment, and stakeholder communication. Maintain SLAs, service catalog, escalation paths, and vendor engagement models. Serve as key point of contact for business stakeholders on service levels and operational performance. Collaborate with Platform, Engineering, Data Quality, and Delivery teams on release readiness and hypercare. Deploy new operational capabilities including monitoring tools, automation, and governance processes. Other Assignments Support global programs requiring operational alignment. Provide operational input for platform transformation and architecture evolution. Measures Platform uptime %, pipeline success rate, BI refresh success. MTTA, MTTR, and recurring incident reduction. SLA compliance and user satisfaction. % incidents resolved at L1/L2 and knowledge base coverage. Documentation completeness and governance adherence. Scope Snowflake data platform Power BI & Visualisation layer DBT transformations Data pipelines & orchestrations API & application integrations Data Quality & Monitoring solutions Metadata, Glossary, Governance tools Authority / Decision Making Own the Global Support Roadmap for D&A platforms. Define scope and escalation governance for operational support. Sign-off operational readiness for releases. Recommend vendor tools and operational capabilities. Enforce global SLAs and service frameworks. Challenges Operating across multiple time zones and cultures. Managing high-impact incidents in a dynamic environment. Maintaining stability in complex D&A architecture. Balancing reactive support with long-term improvements. Navigating conflicting stakeholder priorities. Driving change adoption for modern data platforms. Managing ambiguity due to evolving procedures. Key Contacts: Internal Data Engineering, Architecture, Data Quality, Visualisation, Delivery Business Translators / Product Owners Regional IT teams and Data Stewards Cybersecurity, Integration, and Infrastructure teams External Third-party vendors, managed services, cloud providers Consulting partners supporting D&A operations Permanent position Salary aligned with your experience Growth opportunities International and global projects #J-18808-Ljbffr
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Lead Financial Analyst
hace 2 días
Sant Cugat del Vallès, España Fluidra A tiempo completoWe are a leading company in the global pool & wellness industry Fluidra, a multinational group listed on the Spanish Stock Exchange, is the global leader in the pool and wellness industry. Founded in 1969, Fluidra has long-standing experience in developing innovative products and services in the global residential and commercial pool market. Fluidra has a...
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Global Procurement Excellence Lead
hace 1 semana
sant cugat del vallès, España Grifols A tiempo completoA global healthcare company based in Sant Cugat del Vallès seeks a Procurement Excellence Manager to lead purchasing actions and supply chain risk mitigation activities. You will require a Bachelor's degree and 5 years of experience in operations/process excellence, along with strong communication skills in Spanish and English. This permanent position...
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Global Data
hace 2 días
Sant Cugat del Vallès, España Michael Page A tiempo completoA global recruitment firm is seeking a leader for their Data & Analytics support function in Sant Cugat del Vallès, Spain. This role involves managing analytics platforms, ensuring operational excellence, and collaborating across internal and external stakeholders. The ideal candidate will have experience in overseeing data governance, managing incident...
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Global SAP
hace 1 semana
Sant Cugat del Vallès, España Talent Search People A tiempo completoA multinational company in Sant Cugat del Vallès is seeking a professional with over 7 years of experience in process improvement at a global level.¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.The ideal candidate will lead complex projects and must excel in communication,...
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Global Regulatory Strategy Lead — Hybrid
hace 1 semana
Sant Cugat del Vallès, España Grifols A tiempo completoA global healthcare company in Sant Cugat del Vallès seeks a Global Regulatory Strategy Lead to oversee regulatory programs for product development.La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.The ideal candidate should have a Ph.D.and at least 8 years of...
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Global IT Support I
hace 2 días
Sant Cugat del Vallès, España Gaming Laboratories International, LLC A tiempo completoWho We Are Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be tested by an independent testing facility. Since 1989, Gaming...
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Global Category Lead
hace 2 días
Sant Cugat del Vallès, Barcelona provincia, España Perrigo Company A tiempo completo**Description Overview** - Exciting opportunity to join our expanding Womens Health team as Global Category Lead - responsibility primarily for Intimate Hygiene Category. In this role you will be responsible for setting global vision and long-term strategies for this category. The CML is ultimately responsible for achieving the short and long-term financial,...
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Global Category Lead
hace 2 días
Sant Cugat del Vallès, Barcelona provincia, España Perrigo A tiempo completo**Description Overview**: Exciting opportunity to join our expanding Womens Health team as Global Category Lead - responsibility primarily for Intimate Hygiene Category. In this role you will be responsible for setting global vision and long-term strategies for this category. The CML is ultimately responsible for achieving the short and long-term financial,...
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Global Content Marketing
hace 7 días
Sant Cugat del Vallès, España KANTAR A tiempo completoWe’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...
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Global Brand Manager
hace 2 semanas
Sant Cugat del Vallès, España URIACH A tiempo completoJob title: Global Brand Manager Reports to: Global Brand Lead Location: Sant Cugat del Vallés (HQ) Employment Type: Full time Job Summary: Leads and develops brand strategy to strengthen Uriach's global presence and enhance its value in the European natural healthcare market. Applies specialized expertise to support projects, optimize operations, and...