Contact Center Data Analyst
hace 2 semanas
At ING we are looking for a Contact Center data analystYour role and work environment:We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domainThe responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with the necessary information for the proper follow-up of our customer’s support activity, and for taking the strategic decisions and our way of working is proactively use the data for building consistent reports and dashboards and for taking decisions in a fast-paced environmentYour key responsibilities:As a data analyst you will:Positively contribute to Build and update reports for activity follow upRun monograph analysis for deep dive on the main KPIs for all the support channelsEnsure all the reports are accurate and provided in timeWhat are we looking for?Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to applyAn advanced level in Excel and SQL, Valuable: SAS, Python and PowerBIAdvanced level of English. Reading, Speaking and writingHigh analytical skills and business savvyEnergy for designing and developing dashboards for the proper follow up of the team’s KPIsEnthusiasm for working in a multidisciplinary environment, and in strong coordination with another teams, inside the
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Contact Center Data Analyst
hace 1 semana
Madrid, España ING España & Portugal A tiempo completoAt ING we are looking for a Contact Center data analyst Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo.Your role and work environment: We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The...
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Contact Center Data Analyst
hace 1 semana
Madrid, España ING España & Portugal A tiempo completoAt ING we are looking for a Contact Center data analyst Your role and work environment: We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with the necessary information...
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Contact Center Data Analyst
hace 2 semanas
Madrid, España ING Group A tiempo completoAt ING we are looking for a Contact Center data analyst We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain. The responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with the necessary information for the proper follow-up of our...
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Data Analyst
hace 3 días
Madrid, España ING A tiempo completoA leading international bank in Madrid is looking for a talented Data Analyst to join their Contact Center Analyst team. The role involves building and updating reports, conducting KPI analysis, and ensuring report accuracy. Candidates should have advanced skills in Excel and SQL, with additional knowledge in SAS and Python considered valuable. The position...
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Data Analyst
hace 1 semana
Madrid, España ING Group A tiempo completoA leading financial institution in Madrid is seeking a talented Data Analyst for their Contact Center team. The successful candidate will be responsible for building reports, performing KPI analysis, and ensuring report accuracy. Requirements include advanced skills in Excel and SQL, analytical abilities, and proficiency in English. This role offers flexible...
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Contact Center Data Analyst
hace 4 semanas
Madrid, España ING España & Portugal A tiempo completoAt ING we are looking for a Contact Center data analyst Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo. Your role and work environment: We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The responsibility...
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Contact Center Data Analyst
hace 2 semanas
Madrid, España ING España & Portugal A tiempo completoAt ING we are looking for a Contact Center data analyst Your role and work environment: We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with the necessary information...
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Data Analyst
hace 3 días
Madrid, España ING Group A tiempo completoA leading financial institution in Madrid is seeking a talented Data Analyst for their Contact Center team. The successful candidate will be responsible for building reports, performing KPI analysis, and ensuring report accuracy. Requirements include advanced skills in Excel and SQL, analytical abilities, and proficiency in English. This role offers flexible...
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Contact Center Data Analyst
hace 4 semanas
Madrid, España ING España & Portugal A tiempo completoAt ING we are looking for a Contact Center data analystYour role and work environment:We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domain The responsibility of this team is to provide the assisted channels (Backoffice, Contact Center Front, chat and chatbot) with the necessary information for...
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Contact Center Data Analyst
hace 1 semana
Madrid, España ING España & Portugal A tiempo completoAt ING we are looking for a Contact Center data analystConsulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo.Your role and work environment:We are looking for a talented and enthusiastic Data Analyst to join our Analyst Contact Center team in the COO domainThe...
