Engineering Operations Technician

Overview Join our dynamic team and become a critical guardian of technological infrastructure As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operations’ Mission Critical Facilities, which include stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switchgear, UPSs, PDUs, wet‑cell batteries, and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. NOTE: Amazon does not sponsor visas for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key Responsibilities Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability. Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS). Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). Perform rack installs and rack decommissioning within internal SLA. Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment. Technical writing to support change management program. Monitor daily work requests, manage to resolution, and execute projects from conception to completion. On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations. Role may support more than one location/site. Physical Requirements Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently. Participate in group lifts for 40+ pounds. Maintain balance and perform construction tasks while on a ladder. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position. Work in an environment requiring provided ear protection. Essential Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational. Travel frequency will vary based on business needs and operational status of assigned facility. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Day in the Life This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). It maintains, operates, and troubleshoots mission‑critical data center facility equipment including stand‑by diesel generators, related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, wet‑cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. About the Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture. AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional. Work/Life Balance. We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Work flexible shifts including night shifts/weekends. 1+ years of electrical/mechanical/industrial water experience. 1+ years’ experience with Microsoft Office products. Preferred Qualifications 2+ years of data center engineering experience. Industrial‑scale chiller plant operation. Associate or higher education in related field. Equal‑Opportunity Employer Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Salary & Benefits USA, MD, Frederick – 31.00 – 55.00 USD hourly. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at #J-18808-Ljbffr