Polish Customer Care Advisor For MCG

hace 2 semanas


remoto, España Mercier Consultancy Medical A tiempo completo

Polish Customer Care Advisor For MCG - Remote in Greece Join the team at Mercier Consultancy MD as a Polish Customer Care Advisor This remote position allows you to work from anywhere in Greece, and is perfect for individuals who are passionate about providing high-quality customer care. Your role will involve assisting Polish‑speaking clients with their inquiries, ensuring a seamless and positive experience. Mercier Consultancy Medical provided pay range This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Key Responsibilities Provide exceptional customer support in Polish through various communication channels, including phone, email, and chat Assist customers with inquiries related to products, services, and order statuses Document interactions accurately in our CRM system to ensure consistent follow‑up Resolve issues and complaints effectively to maintain customer satisfaction Collaborate with other teams to escalate complex inquiries as needed Stay informed about product updates, policies, and services to provide accurate information to customers Requirements Fluency in Polish (both written and spoken) is required; knowledge of English is a plus Previous experience in customer service or support roles is preferred Strong communication skills and a dedication to providing excellent customer service Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment Familiarity with CRM systems and customer support tools is an advantage Proficient in using computer applications and online communication platforms A positive demeanor with a proactive attitude towards problem‑solving and customer engagement Benefits Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More.. Seniority level Entry level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr



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