Data Center Engineering Operations Technician

Data Center Engineering Operations Technician , DCC CommunitiesJob ID: | Amazon Data Services, Inc.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee‑led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history.EOT’s are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand‑by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.Key Job ResponsibilitiesDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availabilityMonitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)Perform rack installs and rack decommissioning within internal SLAPerform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipmentTechnical writing to support change management programMonitor daily work requests, manage to resolution, and execute projects from conception to completionOn‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationWork schedule changes depending on specific site needs; shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.Role may support more than one location/site.Physical RequirementsWillingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:Regularly lift and/or move up to 39 pounds independentlyParticipate in group lifts for 40+ poundsMaintain balance and perform construction tasks while on a ladderRegularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into positionWork in an environment requiring provided ear protectionA Day in the LifeThis role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the TeamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Work/Life BalanceWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experienceHigh school or equivalent diplomaPreferred Qualifications2+ years of data center engineering experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,600/year in our lowest geographic market up to $133,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.Important FAQs for current Government employees: Before proceeding, please review the following FAQs: