Operations Director

hace 2 días


Barcelona, España AstraZeneca A tiempo completo

Cell Therapy Patient Operations - Associate Director, Territory Operations Management Join to apply for the Cell Therapy Patient Operations - Associate Director, Territory Operations Management role at AstraZeneca The Associate Director – Territory Operations Management (AD-TOM) is responsible for expanding AZ cell therapy territory and developing new therapeutic areas in cell therapy oncology. The role demands developing in‐depth knowledge of cell therapy treatment center operations and maintaining a strong focus on delivering patient‐centered solutions. The AD‐TOM provides operational and clinical information on operationalizing AZ trials and commercial products to physicians and other healthcare providers, leads cell therapy activation activities for AZ's trials and commercial sites, and monitors activities focused on providing operational, quality, and clinical oversight post activation. The AD‐TOM is a remote, regional based role reporting to a Regional Operations Director (ROD). Establish and support the service line to align AZ's clinical and commercial ambitions. Act as the site's primary cell therapy operations readiness point of contact for the AZ multidisciplinary teams and collaborate with Supply Chain to align AZ logistics, processes, and operations with site needs. Oversee operational and quality oversight, patient/cell product modeling, and field quality support of sites in the assigned regions. Lead operational meetings with physician leadership from multiple disciplines to establish patient models supporting AZ's trials and commercial products. Lead cross‐functional meetings with nursing, laboratory, pharmacists, quality, and operational champions to develop product and patient workflows for AZ's trials and future commercial products. Maintain collaboration and communication with the AZ Cell Therapy Hub and cross‐functional partners to ensure appropriate management of customer healthcare centers and clinical care related to AZ's cell therapy portfolio. Provide exemplary customer service while building business relationships with clinical and operational leaders at the sites. Lead the site activation process using risk‐based tools for certification, training, and monitoring. Develop and execute training of site HCPs related to product needs and ensure access to COI/COC is provided to trained individuals in collaboration with the AZ Cell Therapy Hub. Support and own quality records (deviations, CAPA, change control, etc.) in collaboration with the AZ Cell Therapy Hub and QA. At least 8 years of experience in cell therapy with progressive responsibility. Proven ability to understand cell therapy service lines, infrastructure, resourcing, costs, and quality metrics. Extensive experience driving operational delivery to timelines, cost, and quality. Excellent knowledge of cell therapy standards and regulations. Bachelor's degree in Nursing, Life Sciences, or Business. Program management / quality qualification (e.g., PMP, CPHQ). Experience working in a cell therapy program. Experience with Salesforce or other customer management software systems. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.


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