Tour Leader, Spain

Overview Join to apply for the Tour Leader, Spain role at Intrepid Travel . At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries. The world needs more Intrepid people. Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that Responsibilities Every day will be different, but every day you will: Deliver exceptional customer experiences and share your love of travel every step of the way – from leading a morning market walk to arranging a local craft workshop or hosting a home‑cooked meal with a family. Create moments that stay with our travellers long after the trip ends. Prioritise the safety and wellbeing of your group. Stay calm and professional when challenges arise – from lost passports and medical needs to group dynamics – ensuring travellers feel supported the entire time. Lead and manage trips in line with itineraries and budgets, completing all required trip administration accurately and on time. Bring our values to life – be Real in your connections; Ambitious in creating incredible experiences; Work Together with your team and local partners; and make every journey Impactful for our travellers and the communities we visit. Qualifications Excellent communication in English, Spanish and possibly one other local language (the more the better). Strong customer service experience and the ability to develop rapport with a broad range of travellers. Strong travel experience in Spain (essential), with additional experience in nearby Western European countries such as Portugal, France, or other parts of the region. Strong organisation and computer skills – including the use of email, Word, and Excel. Full rights to work in Spain at present (we are unable to support obtaining these rights). What You Need To Know This is a Seasonal Employee Contract position, which will give you flexibility in when and how you work. However, great availability across peak seasons (April – November) is a must‑have. We are recruiting leaders frequently, with training and onboarding commencing in Early March – specific dates to be given at interview. With extended hours, lots of walking and activities, and engaging with travellers, it’s important that you are prepared both mentally and physically for the challenge. You will need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time as tours can span up to four weeks. You will primarily lead tours in Spain, with occasional opportunities to run trips in nearby Western European countries such as Portugal or France. Please note: Over the Christmas and New Year period, we will be pausing active recruitment. You may experience a delay in communication during this time, but we’ll resume reviewing applications in early January. Benefits Diverse departures through the year to lead – including hiking or biking adventures, festival, family, premium and foodie trips. Travel to where the trip starts (and home again) is included and covered by us. Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc). Access to learning and development programs, e‑learning and comprehensive tour leader training before you even start. Internal career opportunities to further your career in travel and beyond. Amazing travel discounts for you to experience Intrepid as a passenger. Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit. Opportunity to support not‑for‑profit Intrepid Foundations projects. Inclusion Our people reflect the diversity of our customers and the communities we visit. Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. #J-18808-Ljbffr