Medical Information Specialist with French and English language

hace 1 semana


madrid, España IQVIA A tiempo completo

Medical Information Specialist with French and English language Join to apply for the Medical Information Specialist with French and English language role at IQVIA. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to help our customers create a healthier world. IQVIA Safety Operations team plays an important part in the design, build and execution of end-to-end safety solutions for major pharmaceutical companies and their post‑market products around the world. This position gives you a front‑line role in patient safety with daily direct contact with Health Care Professionals (HCPs) and patients. You will perform key medical information call‑centre services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas: Respiratory; Infectious diseases, Immunology and Inflammation; HIV & Oncology. Responsibilities Provide phone support to health care professionals and patients, including receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required. Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours. Establish and maintain effective team communications, providing regular feedback to the local management team on project metrics, out‑of‑scope work challenges/issues and successes. Build a positive, collaborative team environment with other Lifecycle safety team members. Participate in training across Lifecycle safety service offerings, participating in working groups as applicable in the implementation of new initiatives, identification and implementation of process efficiencies. Required Knowledge, Skills and Abilities Bachelor’s Degree in a Life Science or Healthcare is required. Excellent written and verbal skills in English and Portuguese and French language (minimum C1 level). Willingness and aptitude to learn new skills across our Lifecycle Safety service lines. Excellent attention to detail and accuracy, maintaining consistently high‑quality standards. Excellent organizational skills and time‑management skills. Ability to establish and maintain effective working relationships with coworkers, managers, and clients. Ability to work effectively on multiple projects simultaneously, organise own workload and manage competing priorities. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. Seniority level: Entry level Employment type: Full‑time Job function: Health Care Provider; Industries: Hospitals and Health Care #J-18808-Ljbffr



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    Medical Information Specialist with Portuguese and French and English language Join to apply for the Medical Information Specialist with Portuguese and French and English language role at IQVIA Medical Information Specialist with Portuguese and French and English language 2 days ago Be among the first 25 applicants Join to apply for the Medical Information...


  • madrid, España IQVIA A tiempo completo

    Medical Information Specialist with Portuguese, French & English language Join to apply for the Medical Information Specialist with Portuguese, French & English language role at IQVIA . IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the...


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