Technical Service Representative

hace 1 mes


Ortigas, España Nezda Global A tiempo completo

Nezda Technologies Inc. is currently hiring for Technical Service Representative (Telco) .


Salary: P 30,000 package.

Location: Ortigas, Pasig.


Qualifications:
  1. Generic BPO profiles and Telco experience.
  2. At least 1 year minimum experience.
  3. Undergraduate is okay; open to HS Graduate (old curriculum).
  4. Should be okay to report onsite fully during training (4-6 months); eligible for hybrid set-up once endorsed to production.

Job Responsibilities:
  1. Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi, and speed.
  2. Resolve technical support queries via telephone.
  3. Provide excellent customer service.
  4. Diagnose and escalate faults.
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