Junior CRM Specialist

hace 4 semanas

Barcelona, España vLex España A tiempo completo

Descripción del Puesto: Junior CRM Specialist

Departamento: Marketing

Ubicación: Barcelona, España

Resumen del Puesto:

Buscamos un/a Junior CRM Specialist altamente motivado y con experiencia en HubSpot para implementar, gestionar y optimizar nuestro sistema CRM. Este rol es fundamental para mejorar las operaciones de marketing, ventas y servicio al cliente, asegurando la eficiencia y efectividad en la gestión de relaciones con prospectos y clientes. El Junior CRM Specialist trabajará estrechamente con los equipos de datos, marketing, ventas y atención al cliente para mantener la integridad de los datos y generar oportunidades de negocio.

- Importar, limpiar y organizar datos de clientes y prospectos.

- Crear y gestionar listas segmentadas para campañas específicas.

- Asegurar la integridad y calidad de los datos en el CRM.

- Configurar flujos de trabajo automatizados para nutrir leads y convertirlos en clientes.

- Implementar estrategias de lead scoring y lead nurturing.

- Diseñar y ejecutar campañas de email marketing.

- Personalizar etapas del proceso de ventas.

- Automatizar tareas repetitivas para los equipos de ventas.

- Monitorizar y analizar al equipo de ventas para optimizar procesos.

- Generar informes y dashboards personalizados para diferentes departamentos.

- Monitorear la efectividad de las campañas de marketing y las operaciones de ventas.

- Coordinar la integración del CRM con otras herramientas y plataformas utilizadas por la empresa.

- Asegurar una sincronización de datos eficiente y sin problemas entre sistemas.

- Proporcionar formación continua a los equipos de marketing, ventas y servicio al cliente sobre el uso eficiente de HubSpot.

- Crear y mantener documentación y recursos de capacitación actualizados.

- Experiencia previa en la gestión y optimización de sistemas CRM, preferentemente HubSpot.

- Conocimiento en estrategias de marketing digital y ventas.

- Habilidades analíticas para interpretar datos y generar insights accionables.

- Capacidad para trabajar de manera autónoma y en equipo.

- Excelentes habilidades de comunicación y organización.

- Experiencia en la automatización de marketing y la creación de campañas de email marketing.

Beneficios:

- Oportunidad de trabajar en un entorno dinámico y en crecimiento.

- Formación continua y oportunidades de desarrollo profesional.

- Salario competitivo y beneficios adicionales.

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