EMEA Business Process analyst Salesforce

hace 3 semanas


Centro, España Arrow Electronics, Inc. A tiempo completo
EMEA Business Process Analyst Salesforce - Madrid

Position:
EMEA Business Process Analyst Salesforce

Job Description:

About Us:
Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group, provides IT professionals with global technological solutions associated with offers of training and services in five main segments: servers, storage and virtualization, networks and security, infrastructure software, and Cloud solutions.

As part of its growth, ARROW BSC is strengthening its teams and is looking for a EMEA Business Process Analyst Salesforce .

What you will be doing at ARROW:

  • Identify bottlenecks, streamline workflows, and drive growth by translating complex business needs into efficient processes.
  • Examine existing processes to identify inefficiencies and opportunities for improvement, creating detailed process maps and redesigning workflows.
  • Oversee organizational change initiatives, develop communication plans, provide guidance for training, and support the Change Management team to ensure smooth transitions.
  • Establish key performance indicators (KPIs) and track process metrics to gauge the effectiveness of process improvements.
  • Work closely with various departments to gather input from stakeholders and define standardized metrics to align process improvements with overall business goals.

Who are we looking for?

  • Good mixture between technical & soft skills is required:
  • Proficiency in Process Mapping and Modeling tools like BPMN and Microsoft Visio.
  • Ability to analyze data using tools like Power BI or Excel.
  • Knowledge of Lean management and Six Sigma methodologies.
  • Familiarity with Configure Price Quote (CPQ) & Salesforce applications.
  • Excellent verbal and written communication skills in fluent English.
  • Strong analytical and problem-solving abilities.
  • Ability to lead cross-functional teams and manage change initiatives.
  • Strong organizational skills to manage multiple projects.
  • Flexibility to adapt to changing business environments.
  • Ability to work collaboratively with various departments.

What is in it for you?

  • Full Permanent contract.
  • Social advantages including CNSS, CIMR, Health insurance.
  • Very good working atmosphere in a team of passionate collaborators.
  • Work culture where you can make an impact.
  • Working within an international organization recognized worldwide in its sector.

Location:
Madrid, Community of Madrid, ES

Time Type:
Full time

Job Category:
Business Support

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