EMEA Business Process analyst Salesforce
hace 3 semanas
Position:
EMEA Business Process Analyst Salesforce
Job Description:
About Us:
Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group, provides IT professionals with global technological solutions associated with offers of training and services in five main segments: servers, storage and virtualization, networks and security, infrastructure software, and Cloud solutions.
As part of its growth, ARROW BSC is strengthening its teams and is looking for a EMEA Business Process Analyst Salesforce .
What you will be doing at ARROW:
- Identify bottlenecks, streamline workflows, and drive growth by translating complex business needs into efficient processes.
- Examine existing processes to identify inefficiencies and opportunities for improvement, creating detailed process maps and redesigning workflows.
- Oversee organizational change initiatives, develop communication plans, provide guidance for training, and support the Change Management team to ensure smooth transitions.
- Establish key performance indicators (KPIs) and track process metrics to gauge the effectiveness of process improvements.
- Work closely with various departments to gather input from stakeholders and define standardized metrics to align process improvements with overall business goals.
Who are we looking for?
- Good mixture between technical & soft skills is required:
- Proficiency in Process Mapping and Modeling tools like BPMN and Microsoft Visio.
- Ability to analyze data using tools like Power BI or Excel.
- Knowledge of Lean management and Six Sigma methodologies.
- Familiarity with Configure Price Quote (CPQ) & Salesforce applications.
- Excellent verbal and written communication skills in fluent English.
- Strong analytical and problem-solving abilities.
- Ability to lead cross-functional teams and manage change initiatives.
- Strong organizational skills to manage multiple projects.
- Flexibility to adapt to changing business environments.
- Ability to work collaboratively with various departments.
What is in it for you?
- Full Permanent contract.
- Social advantages including CNSS, CIMR, Health insurance.
- Very good working atmosphere in a team of passionate collaborators.
- Work culture where you can make an impact.
- Working within an international organization recognized worldwide in its sector.
Location:
Madrid, Community of Madrid, ES
Time Type:
Full time
Job Category:
Business Support
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