Technical Support Engineer, Linux

hace 2 semanas


spain Chronos Consulting A tiempo completo

Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. They are looking for a Technical Support Engineer for a home office-based position anywhere in Eastern Europe. Requirements: About 5 years’ experience with customer-facing activities in an international environment in the mobile and Telco markets (working with telco providers) Knowledgeable in customer support processes, tooling, and troubleshooting Knowledge in networking: TCP/IP, switching, routing – Must Experience with Linux/Unix based systems – Must Experience with load balancers, VM environments, NFV and SDN – advantage Self-learning and self-motivated Solve problems independently and creatively Team player and capability working with international company teams remotely Excellent communications skills in English (read and write) Participate in On-call duty rotation Travel up to 30% Responsibilities: The Technical Support Engineer is a key role in the Customer Success organization and is in charge of supporting, maintaining the company’s systems and supporting technical services infrastructure Responsible and manage the deployments of products, this includes the installation, integration, configuration, and testing on customer’s sites and remotely Provide customer support and technical issues resolution within the agreed SLA, on-site and remotely Manages and oversees all the practical daily service tasks of solutions by the quick response to malfunction related calls, complaints, and queries with the responsibility for the incident, problem or change management at customer sites and remotely. Working independently to resolve time-critical production and deployment issues Responsible to perform deployment task remotely and on customers` sites Responsible for all applications configuration according to the site and customer requirements Work according to methods, procedures, tools, and policies to ensure high-quality service is delivered to customers



  • spain Chronos Consulting A tiempo completo

    Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. They are looking for a Technical Support Engineer for a home office-based position. Requirements: About 5 years’ experience with customer-facing...


  • Spain Hikrobot A tiempo completo

    About Hikrobot Hikrobot is a global leader in machine vision and autonomous mobile robot (AMR) solutions , committed to enabling intelligent automation across manufacturing, logistics, and intralogistics industries worldwide. As a core subsidiary of Hikvision , Hikrobot leverages strong R&D capabilities, large-scale engineering experience, and a global...


  • Spain Abertis Mobility Services A tiempo completo

    About AMSAbertis Mobility Services, is a global leader in toll-based mobility solutions. With operations in the United States, Netherland, France, UK, Ireland, Puerto Rico, Chile, Canada, and Croacia, we deliver cutting-edge services and technologies for Road Authorities and Highway Concessionaires. Our 700+ employees across 10 countries work together to...


  • Spain SANY Renewable Energy A tiempo completo

    Key Responsibilities:A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!Provide technical support during the pre-sales and bidding phases of wind power projects.Work closely with the sales team to develop technical proposals, solutions, and...


  • UK or Spain or Germany Duetto Research A tiempo completo

    About the CompanyDuetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no...


  • Spain Adasoft A tiempo completo

    About the RoleThis role focuses on providing technical support and ensuring the proper functioning of industrial automation systems. You will diagnose issues, assist with installations and maintenance, and work directly with clients to guide them in using their systems effectively. It's a hands-on position suited for someone who enjoys problem-solving,...


  • Spain Adasoft A tiempo completo

    About the RoleThis role focuses on providing technical support and ensuring the proper functioning of industrial automation systems. You will diagnose issues, assist with installations and maintenance, and work directly with clients to guide them in using their systems effectively. It's a hands-on position suited for someone who enjoys problem-solving,...


  • UK or Spain or Germany Duetto Research A tiempo completo

    About the CompanyDuetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no...


  • , , Spain Bitmovin A tiempo completo

    Technical Product Marketing Manager Are you a Technical Product Marketing Manager ready to move beyond basic feature-dumping and own the narrative for an Emmy award-winning, end-to-end video infrastructure platform? We're looking for an expert to bridge the gap between our deep-tech engineering teams and the global streaming services that rely on our...


  • Spain INFINNI A tiempo completo

    About UsINFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este...