SPORTS BOOKING ASSISTANT

hace 2 semanas

Lanzarote, España Club La Santa A tiempo completo

Job description Are you enthusiastic about sports and thrive in a customer-focused environment? We have a new opportunity as a Sports Booking Assistant. In this role, you´ll be the face of Club La Santa. Engaging with the guests, providing personalized assistance, and ensuring their experience exceeds their expectations will be a part of your day-to-day role. Whether it´s helping them secure their preferred sporting equipment, arranging private instructions and memorable excursions, or addressing any inquiries they may have, you´ll play a pivotal role in making their visit memorable and smooth. Key responsibilities include Provide excellent guest experience to Club La Santa guests, ensuring their needs are met promptly and professionally. Hand out and maintain sporting equipment, ensuring it is in good condition and available for guest use. Gain in-depth knowledge about Club La Santa, gaining a thorough understanding of our extensive range of activities and facilities available. Booking private instructions for various sports activities offered at Club La Santa. Booking various excursions for guests such as horseback riding, Teguise markets or a day trip to La Graciosa. Booking and assisting with bus and taxi airport transfers for guests arriving and leaving Club La Santa. Answer guest inquiries with an accountable mindset, providing accurate information and assistance. Collaborate with a big Sports Booking team to ensure smooth operations. Work with other departments such as events and evening entertainment for ad-hoc occasions of need. Work with back office work answering emails, booking excursions,

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