Bilingual Call Center Team Lead | QA, Coaching

A prominent outsourcing company in Spain is seeking a Supervisor to lead, manage, and motivate a team of agents in a contact center environment. The successful candidate will be responsible for performance management, ensuring project goals are met, and fostering team development through effective communication and leadership. A C1 English level and 2-3...

Opening: Supervisors are required to adhere to the following expectations. Each criterion plays a key role to the success of the project. The supervisor is expected to excel in a variety of roles and responsibilities, including managing and coaching agents, handling challenging situations, shifting priorities, preparing reports for clients and program...

Position Summary: Provide through monitoring agent performance, answering questions, training employees, and providing floorsupport. Act as a Bi-Lingual call center team lead.Schedule: Monday–Friday, 8:00 AM – 6:00 PM CST Responsibilities: Provide support to agents by answering questions and assisting with calls. Report any employee issues or concerns to...

OpeningSupervisors are required to adhere to the following expectations. Each criterion plays a key role to the success of the project. The supervisor is expected to excel in a variety of roles and responsibilities, including managing and coaching agents, handling challenging situations, shifting priorities, preparing reports for clients and program...

A leading educational technology company in Guadalajara is seeking a full-time QA Analyst to ensure software quality through rigorous testing processes. The ideal candidate should be bilingual in English and Spanish and have solid QA skills alongside a strong grasp of development life cycles. The role involves collaborating with various teams to meet quality...

En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja? Estamos en búsqueda de teleoperadores con experiencia en atención al cliente para Call Center ubicado en Meco.  La persona seleccionada se encargará...

Funciones En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja? Estamos en búsqueda de teleoperadores con experiencia en atención al cliente para Call Center ubicado en Meco.  La persona seleccionada se...

A leading educational technology company in Guadalajara is seeking a full-time experienced QA Analyst. The role involves ensuring software quality through comprehensive testing across platforms. Applicants should have strong QA methodologies knowledge, excellent attention to detail, and be bilingual in English and Spanish. This position is essential for...

Bi-Lingual Call Center Agent – Full Time Position Only Hours of Operation: Monday through Friday 8:00 am to 6:00 pm central standard time. Responsibilities: Customer Service Agents will handle order entry and resolution with precision and professionalism. Responsibilities include responding promptly to inquiries, providing accurate product and order...

QA Analyst (GDL based - On Site)Company Overview: Age of Learningis the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The companys research-based curriculum, developed by education experts, includes the...