Software Support Engineer

hace 4 días


Madrid, España Inexto SA A tiempo completo

Join to apply for the Software Support Engineer role at Inexto SA Are you interested in modern technologies and eager to support innovative solutions? INEXTO, a global leader in Authentication, Secure Serialization, Track & Trace, and Production Volume Verification, is looking for a Software Support Engineer to join our team. Our technology secures over 100 billion products annually, and we’re just getting started At INEXTO, you will be part of a professional team dedicated to ensuring the reliability and efficiency of our solutions. As a Software Support Engineer, you will collaborate with talented professionals, applying your technical and analytical skills to support secure, user-friendly applications that make a real impact on the market. Please note that this position is based in Inexto Spain. We require a hybrid working model, with regular presence at our Madrid office. Responsibilities Manage second-level application support Create and monitor support requests with our ticketing tool Filter and fix issues and elevate if necessary Ensure communication with our development teams in Europe Investigate logs/traces on Microsoft systems Support the integration of our solution in various industries and customers Qualifications 3+ years in a Software or IT environment Good SQL language knowledge (queries, etc.) Basic SQL Server and IIS knowledge Good understanding of network protocols (TCP/UDP) Good knowledge of the Windows environment, including Windows Server Customer-oriented, solution-oriented, analytical, and problem-solving skills Strong communication skills Willingness to travel from time to time Very good English level (spoken and written) Can't cover everything? No problem. We don't expect you to know everything, but we value your ability to apply your knowledge effectively and collaborate with colleagues and clients. Specialized knowledge, openness, and a keen interest in learning and applying new skills are essential. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Inexto SA by 2x Get notified about new Software Support Engineer jobs in Madrid, Community of Madrid, Spain . #J-18808-Ljbffr



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