Customer Service Representative
hace 4 días
Customer Service Representative (German) Full-time Workplace Type: MSXI Office Compensation: EUR 24,000 - EUR 24,000 - yearly MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. With more than 25 years of industry experience, ourmultilingual and multicultural Contact Center operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service. Today, our team comprises over 170 professionals, and thanks to our commitment to excellence, we continue to grow. Do you have strong communication skills, a proactive attitude, and a passion for customer service? Become our Customer Service Representative Your daily tasks will include: Attending calls and responding to emails from clients and dealerships. Following up with customers until their inquiries are fully resolved. Making reminder calls and following up on incidents to achieve maximum satisfaction. Updating databases, drafting reports, and creating summaries. What we offer: Permanent contract from day one. Salary: €24,000 gross per year. Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months). Be part of a great team of professionals in an internationally consolidated company. Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships. Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...). 23 working days of vacation per year, as stipulated by the collective agreement. Additional incentives for employee referral programs, internal trainers, new business opportunities, etc. We are looking for you if: You have a C1 level of English and are fluent in German . You are preferably available full-time. You will be working from our Barcelona office in a 50% hybrid position , with the first 5-6 months approx. fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 2, 1ra planta, 08960 Sant Just Desvern, Barcelona. Do you think you're the ideal person for this position? We want to meet you Apply now, and we'll review your application. With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Parts, Accessories & Service Performance Actionable Insights Learning Solutions Our proven track record means that we now partner with almost every car manufacturer on the market. MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. #J-18808-Ljbffr
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Customer Service Representative
hace 4 días
Sant Just Desvern, España MSX International A tiempo completoCustomer Service Representative (Swedish) Full-time Workplace Type: MSXI Office MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the...
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Customer Service Representative
hace 1 semana
Sant Just Desvern, Barcelona, España MSX International A tiempo completoAt MSX International, a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes.With more than 25 years of industry experience, ourmultilingual and multicultural...
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Customer Service Representative
hace 4 días
Sant Just Desvern, España MSX International A tiempo completoCompensation: EUR 22,000 - EUR 24,000 - yearly Company Description At MSX International , a North American multinational andleading consultancy for the automotive industry , we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. With more than 25...
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Hybrid Customer Service Rep – English
hace 4 días
Sant Just Desvern, España MSX International A tiempo completoA leading consultancy for the automotive industry seeks a Customer Service Representative in Sant Just Desvern, Spain. The ideal candidate will manage client inquiries via calls and emails, ensuring satisfaction through follow-ups and database updates. Candidates must possess C1-level English and fluency in Dutch, with a proactive attitude and passion for...
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Sant Just Desvern, España MSX International A tiempo completoA leading global provider of outsourced business solutions in Sant Just Desvern is seeking a Customer Service Representative fluent in German and with a C1 level of English. The role involves handling customer inquiries through calls and emails, ensuring prompt resolutions, and maintaining databases. A permanent contract with a gross annual salary of...
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Customer Service Representative
hace 4 días
Sant Just Desvern, España MSX International A tiempo completoAt MSX International, a North American multinational and leading consultancy for the automotive industry , we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. With more than 25 years of industry experience, our multilingual and multicultural...
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Sant Just Desvern, España MSX International A tiempo completoJoin a forward-thinking company as a Customer Service Representative! You will play a vital role in ensuring client satisfaction by addressing inquiries and providing exceptional service. This position offers the chance to work in a dynamic environment with a diverse team, gaining insight into the automotive sector while enjoying a hybrid work model. With a...
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Sant Just Desvern, España MSX International A tiempo completoA leading global provider of outsourced solutions is seeking a Customer Service Representative in Sant Just Desvern, Spain. The successful candidate will manage inquiries from OEM vehicle owners, ensuring high standards of service while addressing all related issues. Qualifications include C1 level English and fluency in Swedish. This position offers a...
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Customer Service Assistant
hace 1 semana
Sant Just Desvern, España Element Solutions Inc A tiempo completoChallenge Yourself and Impact the Future Element Solutions Inc (NYSE:ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer manufacturing processes...
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Customer Service Assistant
hace 1 semana
Sant Just Desvern, Barcelona, España Element Solutions Inc A tiempo completoChallenge Yourself and Impact the FutureElement Solutions Inc (NYSE:ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer manufacturing processes...
