Inside Sales Consultant
hace 6 días
Overview Membership Executive (Upselling/ Inside Sales) - German Speaker at EcoVadis. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Be a part of the global sustainability change in business. Job Description We’re looking for a motivated, autonomous candidate to support the subscribers of the EcoVadis network, both individually and at scale, to maximize customer satisfaction, retention, revenue and value perception. Responsibilities Market management and development: Manage our existing DACH market mainly with possibility of English clients with the aim of maximizing revenue, driving upsell and upgrades & improving customer experience and driving sustainability improvements. Use available data to drive targeted actions to achieve objectives. Develop content to improve value perception at scale, such as hosting webinars to target specific customer groups and to drive interest in our different solutions and upsell as well as following up on the revenue generated from them. Coordinate with frontline teams to open further opportunities for upsell, and to ensure content relating to upselling & value perception is effective. Share best practices, success stories and lessons learned with global colleagues. Escalate feedback to the appropriate business unit or process manager to drive process and product improvements and improve the customer experience. Qualifications Minimum 2 years experience in customer facing roles such as Business development or SDR (Sales Development Representative). Experience in sales or upselling/inside sales - comfortable with proactive outreach to EcoVadis network members. Ability to interpret data to identify actions. Fluent in German as a must Experience with Salesforce or CRM software preferred. Barcelona - Hybrid (8 days a month from the office). Full time contract. Support with all the necessary office and IT equipment. Learning and development, sustainability events and community involvement, employee-led resource groups. Hybrid work organization (from the office or from home). Remote work from abroad policy. Life & Accident Insurance + Private Health Insurance. Time off: 1 Community Service Day + 1 Personal Day. Summer Hours in July and August (36 hours per week). Hybrid Monthly Allowance for electricity and Internet. Please share your English CV and we will respond to every application. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. In your application, please consider omitting personal information such as photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave, nationality, or other sensitive data. Seniority level Mid-Senior level Employment type Full-time
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