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Job DescriptionWhat you’ll do We are seeking a motivated Food & Beverage Management Intern to join the team at SLS Barcelona. Reporting directly to the management team of Food & Beverage, this role will support them in the day-to-day operations of one outlet of the Food & Beverage department, ensuring seamless service delivery and operational efficiency. You will be personally and actively involved in both front-of-house operations and back-office responsibilities for the assigned outlet, serving on the front line of guests whenever needed while also supporting operational and administrative functions. More specifically: Front-of-house Support: Supporting the front-of-house operations of the assigned outlet, ensuring smooth operations and delivering excellent guest experience. Back-of-house Support: Assist the management team of Food & Beverage department with back-office operations, including setting up products, menus, and pricing. Update restaurant menus regularly, implementing seasonal changes, price adjustments, and introducing new dishes and beverages as needed Reporting & Analysis : Generate reports on sales trends, costs, and profitability. Analyze data to evaluate department performance and support decision-making processes. Provide insights and recommendations for improvement based on key performance indicators (KPIs). VIP Reservations : Coordinate VIP reservations, ensuring exceptional, personalized service for high-profile guests. Work with the team to exceed guest expectations and ensure an unforgettable experience. Revenue Maximization : Analyze booking patterns and trends to develop strategies aimed at maximizing occupancy and revenue. Work closely with other teams to identify opportunities to enhance sales and profitability. Billing & Invoicing : Manage invoices and payments related to DJs, promoters, and complementary services. Ensure accurate billing and compliance with financial agreements. Team Coordination : Collaborate with other departments to ensure smooth operations and maintain high service standards. Assist in training and mentoring team members, fostering a positive and productive environment. QualificationsWhat we are looking for... Possibility to sign an agreement with your school for a period of preferably 6 months. Currently enrolled in a bachelor´s or master´s program in Hospitality, Restaurant Management or a related field. Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. Communication: Excellent verbal and written communication skills in both Spanish and English. Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions. Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona. Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently. gree in Hospitality, Restaurant Management, or a related field. Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. Communication: Excellent verbal and written communication skills in both Spanish and English. Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions. Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona. Additional InformationWhat's in it for you... The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
