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hace 2 semanas

Madrid, España 3530 Kyndryl España, S.A.U. A tiempo completo

1 week ago Be among the first 25 applicantsAbout Murphy AIMurphy AI is revolutionizing debt collection through conversational artificial intelligence. We're building an advanced debt recovery platform where AI agents conduct natural, empathetic conversations across multiple channels—with a special focus on voice interactions at scale. Our AI agents don’t just send emails or SMS. They pick up the phone, understand human speech, respond intelligently, and negotiate—while maintaining the nuance and empathy that complex financial conversations require.The challenge is making our agents sound so natural that debtors forget they're talking to AI, while handling the complexity of financial negotiations, regulatory compliance, and emotional conversations. We’re also constantly improving the system’s intelligence with every interaction.The RoleAs our Senior AI Engineer, you’ll engineer the intelligence behind thousands of daily phone calls and multi‑channel conversations that recover millions in debt while treating people with dignity.What Makes This Role UniqueReal‑world voice AI impact: Your contributions directly power live phone conversations with real peopleEnd‑to‑end ownership: From conversation design to deployment and optimizationComplex conversational challenges: Navigate

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