IT Business Administrator | ServiceNow
hace 23 horas
# IT Business Administrator | ServiceNowIT Business Administrator | ServiceNowSalary€NegotiableLocationMadrid, SpainContractTemporaryIndustryTechnology---ContactLorenzo **Role Description**The role requires strong ServiceNow knowledge with several years of hands-on experience and a solid understanding of the platform. The focus is on administration, processes, and user support rather than development or coding.The position is **multifunctional**, covering Business Analysis, Change Management, and Knowledge Management responsibilities.---**Key Responsibilities****ServiceNow Administration & Support*** Resolve ServiceNow administration-related issues, user problems, and process-related incidents.* No development or coding required; however, the role involves asking the right questions to users to properly diagnose and resolve issues.* Handle tickets such as troubleshooting cases where a user cannot edit incidents by investigating the root cause.* Create and maintain ServiceNow reports and dashboards.---**Business Analyst*** Act as a Business Analyst, gathering requirements for incidents, requests, and enhancements.* Define and validate requirements clearly with users.* Perform testing activities, such as validating newly created forms developed by the team, ensuring they meet the requested requirements.---**Change Manager*** Act as a Change Manager (CM).* Track and monitor changes, ensuring all information is accurate and complete.* Lead Change Advisory Board (CAB / CAP) meetings with up to 20 participants.---**Knowledge Management*** Develop and maintain ServiceNow knowledge base articles and user guides.* Validate content accuracy, structure, and formatting to ensure quality standards.---**Skills & Competencies*** Strong communication skills* Ability to lead meetings with up to 20 participants* Analytical mindset* Curious and proactive attitude* High level of autonomy* Strong attention to detail, especially for testing activities---**Technical & Professional Requirements*** ServiceNow: 3-5 years of experience* ITIL Foundation (v3 is sufficient)* English: mandatory / very important#J-18808-Ljbffr
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IT Business Administrator | ServiceNow
hace 2 días
Madrid, España Oliver James Associates Ltd. A tiempo completo# IT Business Administrator | ServiceNowIT Business Administrator | ServiceNowSalary€NegotiableLocationMadrid, SpainContractTemporaryIndustryTechnology---ContactLorenzo Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación.**Role Description**The role requires strong...
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IT Senior Consultant
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Madrid, España ServiceNow A tiempo completoSenior Technology Consultant, CRM and Industry WorkflowsFull-time Work Persona: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers,...
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Servicenow Developer
hace 6 días
Madrid, España JR Spain A tiempo completoSocial network you want to login/join with:We are seeking a skilled and experienced ServiceNow Developer and Administrator to manage and enhance our ServiceNow platform. This role will be responsible for the development, configuration, administration, and support of the ServiceNow ecosystem to ensure effective and efficient IT service delivery across the...
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ServiceNow Admin
hace 23 horas
Madrid, España Oliver James Associates Ltd. A tiempo completoA recruitment agency is seeking an IT Business Administrator specializing in ServiceNow. The role involves administration, user support, and managing processes across multiple areas like Business Analysis and Change Management. The ideal candidate will possess 3-5 years of hands-on experience with ServiceNow, strong analytical and communication skills, and...
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HR Business Partner
hace 1 semana
Madrid, España ServiceNow A tiempo completoWork Persona: Flexible Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our...
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HR Business Partner Manager
hace 5 días
Madrid, España ServiceNow A tiempo completoJoin to apply for the HR Business Partner Manager role at ServiceNow Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100...
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ServiceNow Architect
hace 1 semana
madrid, España Straumann Group A tiempo completoJob Purpose We are seeking a highly skilled and experienced hands on ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions. This role is responsible for aligning platform architecture with business goals, establishing best practices, and ensuring the scalability, reliability, and performance of ServiceNow across the...
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ServiceNow Architect
hace 3 días
Madrid, España Straumann A tiempo completoJob Purpose We are seeking a highly skilled and experienced hands on ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions. This role is responsible for aligning platform architecture with business goals, establishing best practices, and ensuring the scalability, reliability, and performance of ServiceNow across the...
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IT Business Administrator
hace 3 días
Madrid, Madrid, España Oliver James A tiempo completoRole DescriptionThe role requires strong ServiceNow knowledge with several years of hands-on experience and a solid understanding of the platform. The focus is on administration, processes, and user support rather than development or coding.The position ismultifunctional, covering Business Analysis, Change Management, and Knowledge Management...
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ServiceNow Architect
hace 2 semanas
Madrid, España Straumann Group A tiempo completoJob PurposeLa siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.We are seeking a highly skilled and experienced hands on ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions. This role is responsible for aligning platform architecture with business...